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Rschieber
July 21, 2011
Cancel Plan
In summary, this is a very poor dental plan with very few dentists accepting the plan. My dentist explained to me that Humana would not cover some routine checkup procedures that every other dental insurance company would cover. I called and cancelled my Humana Dental plan on June 6, 2011. That lady said the plan would be cancelled by the end of June with no premium deducted in July. Sure enough, my credit card got hit in July so I called and the second lady said she would RESEND the cancellation request even though the first one was still on file. Two weeks later I called and was told that it takes 30-60 days to cancel the plan which is not what the first lady told me. Each time i was promised an email or call to confirm the activity...nothing happened.
Today is July 19, 2011...
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Tooste
June 30, 2011
People at Humana were incompetent and now my credit report has been tarnished
Human Dental paid for a claim. According to Humana, they then later denied the validity of the claim, after almost 1 year, and then said I owe them money. They never tried to contact my Dentist who did the billing or myself. I have no record of an original attempt to collect repayment. And the billing department at the Dentist office verified they had never been contacted.This happened in September 2006. And even so, the originally billing to them was correct and, should have been paid by Humana. Now in December of 2008, Finance Systems of Green Bay, on behalf of Humana, has blemished a perfect credit record. Even after I told them this was a incorrect billing error on Humana's part. People at Humana were incompetent and now my credit report has been tarnished.
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