Hughes has sunk to a new low in service. They were upgrading the email this weekend. It turned into a downgrade. We still cannot send or receive emails form our Outlook accounts or from their horrible webmail account. It's now 3 days after we were to have new and improved service.
With their technical support so bad why did they attempt anything remotely technical in nature.
After failed attempts to fix a problem, their tech support guy told me to go to Google and see if I could find the answer myself.
The problem was as simple as a pop up blocker interfering with accessing the Hughes satelite. A Linksys rep helped me with that bit of info even though it was a Hughes issue.