I ORDERED A TX2000Z ON THE 6th OF APRIL AND ITS THE 29th STILL NO LAPTOP AND ON TOP OF EVERYTHING I AM OUT 980 DOLLARS. HP CUSTOMER SERVIVE IS INCOMPETENT. COMMUNICATION SKILLS NON EXISTANT AND PROBLEM SOLVING TECHNIQUES INSUFFICIENT. I HAVE HAD TO CALL THEM 8 TIMES PUT IN A NEW ORDER 4 TIMES ONLY TO BE INFORMED THAT I AM STILL NOT GETTING MY LAPTOP AND I HAVE TO WAIT FOR THEM TO PROCESS MY REFUND AT THEIR OWN TIME...BEWARE PPL HORRORS OF SHOPPING WITH HP...GO ELSEWHERE