This company is the worst that I have ever had to deal with!!! They constantly call you if your payment is not in on the first. They want you to explain to them personal reasons why you haven't made the payment. If you happen to return the call everything starts over. I was unemployed for several months and fell two months behind and discussed with them that I would catch up within the month but they continue to call saying that even though I committed to a specific date to catch up they will continue to call anyway. What a bunch of jerks. I wonder how much tax payer money they got because they couldn't pay their bills. I would suggest never to do business with these people!!!

I HAVE MADE MY MORTGAGE PAYMENT FOR YEARS ON THE 15TH OF EVERY MONTH 1.IT IS WITHIN THE TIME PERIOD WERE THERE IS NO LATE FEE 2. THATS WHEN MY BONUS PAY IS PAID TO ME MAKING IT VERY CONVIENENT FOR MY BUDGET BUT AS OF LATE IF YOU DO NOT PAY ON THE FIRST YOU GET VERY AGGRESSIVE BILL COLLECTORS CALLING YOU AT HOME & AT WORK! WHAT IS THIS ALL ABOUT?IS THERE ANY RECOURSE ?

In early 2006 my brother and I bought this place in the mtns of WNC and seem to be doing fairly well with mortgage. Then in early 2007 when it came time for taxes we learned the mortgage company forgot to escrow taxes and add me to the loan. So we were forced to refinance with another lender who was Novastar. My brother and I both asked about the taxes, insurance, and credit life insurance. So our payment went to 1197.00 per month with 11.2 percent ballon rider. He nor I had any clue what all that meant, but we were glad every thing was escrowed into one payment. We thought that saved us alot of money each month. Then in September 2007, my brother got killed in my mom's home, and that left me owing the debt. So I called up Novastar and instructed them about the my brother's death. I sent them his death certificate. They told me to give it 60 days for claim, not to make another payment that his credit life would pay off balance. So then somewhere around late October, I get a letter from HomeQ, telling me Novastar went under and Homeq bought out the loan and I needed to obtain HomeOwner's Ins and catch up my payments or they were gonna foreclose. I told them about the escrow account and they had no clue what I was talking about. So I went and got insurance and caught up my payments. I had no money for a lawyer and didnt know what to do. So I just sucked it in and continue to make payments. And had to pay my taxes as well. Then in Feb 2008 around midnight my home caught fire and barely made it out myself with pets and lost the house and everything I owned. I moved in above with my sister and contacted insurance company and because house was 35 years old they made me rebuild and only paid 90 percent of rebuild. The home is almost finished but do not have funds to finish.

In January 2009, I have had problems trying to keep my mortgage going and owe for Jan and Feb. Homeq has 4518.34 in escrow that insurance company gave them and will not give me the money, and I have signed letters and told them to take the 4518.34 and put it on 4 payments, that would carry me up til May 1, 2009. But no, they will not do it. Instead they send me a letter fixing to proceed with foreclosure. I also get a letter for filing taxes and learned I paid about $15, 800 in 2008 and only about $500.00 went to the principal. I was alarmed what they are doing. They are hurting the economy not helping. HOMEQ ARE CROOKS! AND NO ONE IS STOPPING THEM! I am now on disability permanently and have no clue what I am going to do. When this loan first started in with HomeQ, I owed 129, 200, and after 15 months of payments, I owe 129, 800 and do not understand where all my payments went. All I know I can do is pray that someone will see this and know what to do. I have signed up on a lot of sites under WNathan67 and posted trying to reach someone that knows anyone to STOP HOMEQ! Please if you read this try to find me some help to fight them. Thank you for reading. Nathan (on yahoo)

We are also victims of a scam from Homeq Servicing. We made our December 2008 payment and it has cleared my bank and the money has been take out of my account. I received my January 2009 staement in mail and see that we owe for December 2008. I knew this was not correct. I contacted several different CSR personnel on several occasions and keep gettineg the run around. I have faxed at least to three different people a copy of the check that cleared the bank for December and they state that they need a better copy of the back of the check. The original back of the check is jus t like the copy i sent. However they did not notify that they needed a better copy. I found this out three days la try toter when i called again. I was not aware that they also have a compnay in North Carolina. There was a manager from North Carolina that was suppose to be helping me resolve this issue but is no longer with the company. He turned this over to someone else who will not return my phone calls. Needless to say i have not been very nice when i call because i am hitting a dead end. No one will help me or give me phone numbers to the legal department or te finance department so i can resolve this...I have done so much research on my part to locate who took my money. I have even went as far as to call Wackovia which is their financial instutution. I continue to show that i am a month but i will pay it twice when it has already been paid...Something needs to be done. I had perfect credit and payment history with this place until a few months ago. There is a problem within this company. If anyone knows of a goood phone number where someone can be reached other than customer service plase post it... I am not giving up. I will get this taken care of one way or another and they will end up paying my mortgage for me

http://www.msnbc.msn.com/id/28642344/

Multiple classes of investors, each with different claims on the same mortgage, often have conflicting interests. Some will do better with a loan foreclosure while others would profit by keeping the loan performing. Some contracts setting up these pool pay loan “servicers” — the companies that manage mortgage payments to investors — more generous payments for loans in foreclosure and offer little financial incentive to undertake the more costly process of modifying terms.

Homeq wants you to foreclose, that’s how they make their money. I would wonder why they didn’t want to help me. I mean I knew something was up when they kept on suggesting short sale, and for me to give up on my house. All these sayings will apply to you Homeq Servicing and the people who do your bidding. Homeq you will reap what you sow, Homeq what goes around comes around, Homeq every dog has it’s day. Homeq you pray on people’s misery and it will catch up with you and the people that work for you.