I ordered earrings from Helzberg online. They shipped them to an address in a different state. It was proven by UPS tracking. They claimed they would replace them, but now, they keep telling me someone will call me back, but they never do. When I call the phone number, I get transferred until the line goes dead.

I am continuing to get the same runaround. It is clear they have every intention of never refunding my money or sending me the diamond earrings. It is very frustrating.

I am pissed. I would recommend avoiding these charlatans at all costs.