SAVE YOURSELF THE HEADACHE!!!
COMPLETE SCAM!!! THEY TAKE YOUR MONEY AND RUN!!! Look them up on the BBB, they have an *F* rating. There are constant complaints against this place. Once you complain, they block your phone number and delete your emails. I ordered two parts )$172.96) on April 13, 2010. Have not received anything, and am now being denied a response or communication with the company. I ordered an Range Oven control board and a Range sensor and paid via bank debit card which was charged on my account immediately. I did not receive any product or notice of delivery for two full weeks when I called Helpful Items main line number and I was told I would receive an email the next day with a tracking number. I never received this email, but I waited until the next week (this week) to call again. The call rang through to a voicemail box and I left a message asking for an immediate response. None came. Repeatedly now I receive only a "busy signal" type of tone and then the call is dropped, or hung up on. I am now requesting through the BBB an immediate refund of my money or I will be proceeding to local media in Texas and small claims court.