I ordered the PorActiv package and was automatically given a free months worth of the VitaClear. After my daughter tried it she got sick, vomiting and such. I immediately canceled the product and was told that they had already shipped the new months worth. I was then told the money they took out of my account was not refundable until they received the package. I have since returned the package and not received a refund. To top it all off, they have continued to take money out of my account. They claim they have not received the returned package. They are the worst!!!