Greyhound Bus
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Category: Services
Contact Information United States
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Greyhound Bus Reviews
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ChocolateChip8782
December 28, 2008
Lost luggage
I hate greyhound bus company. I purchased a ticket to travel from Reno NV to Las Vegas NV but I had decided not to leave on that trip until the following week. So I called Greyhound in Reno NV and asked them not to ship my bags off to Las Vegas (they were holding them in the back room for me because I arrived early) and I will come pick them up the following day. So when I got there the next day they told me that they had shipped them off WTF. They are idiots because I had two luggage's one was tagged and the carry on wasn't. Therefore my carry on was put on a bus without a tag so now it's lost and only God knows where it could be. My other suit case that was tagged was located in Las Vegas. I asked one of the csr if they could send it back for me. She was a bitch and very rude and I know she couldn't stand her job because she wasn't to pleasant about moving her lazy ass from behind her desk to go look for a bag. She ended up finding my bag and she said she would ship it back to Reno for me. We'll I talked to her on Dec 18Th and it is now Dec 27Th and I still don't have either one of my bags. I have filled out every form they told me to which was the tracer, and the complaint form. I am pissed off because all my clothes that I owned was in both of those bags and the only clothing I have is the ones on my back. Greyhound now tells me that I have to wait 90 days for it to show up and I have no idea what they will do next which I would assume NOTHING. I would never recommend this horrible company to anybody and if you do ride the bus I would stay be very aware of my luggage being put on ans taken off the bus so you wont have to go through any trouble with this company. Right now I can't do anything about this because of their stupid 90 day rule but if they don't do anything about this I will sue them and that is a promise. GREYHOUND SUCKS!!! THEY SHOULD BE PUT OUT OF BUSINESS ASAP
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October 23, 2008
lost 2 suitcase
I lost 2 suitcase with gereyhound bus during my trip on 8 may 2008, I called and fax many times to greyhound, also my agent filled [baggege claim form] but no result? please if you can gave me [Tel, and fax for the head office manager] who is dealing with[ costomer complain] or any department responsepl about greyhound bus. or advice me about my issuse .
right now I am in my country newzealand, please send me response as soon as possible, thanks, god bless you
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January 10, 2008
Terrible experience!
I recently had the displeasure of ridding greybound. I was treated as if i was to be pleasured by humiliation, rudeness, and threating drivers. To add to this unforgettable ride, if a swab test were to be done on growing manifestation sof growth, it would grow a tree of filth. To my surprise, no one said a word, Why? Because we were told that if we uttered a word we would be DROPPED of at the next kill zone!!! Another bus station... I will never ride a pitery dish bus again.
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June 29, 2007
Overcharge and poor customer service
Not only did Greyhound over charge my bank account for my ticket, they also had me on hold with customer service for over 20 minutes during peak calling hours. It is rude an unprofessional to treat customers the way that I was treated and I am sure that others have received the same or worse treatment. Greyhound needs to clean up its act before a company that has better customer service than them comes along...
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May 24, 2007
Bus delay
I was on the bus on may 24, 2007 was in jackson mississippi bus driver would not let me and 14 other passengers get on the bus said the bus was to full and their were empty seats now i,m sitting in the terminal waiting on a bus that will arrive at 10:30 pm my bus was delayed because of bus driver and i demand a refund i'm a heart patient and i cannot sit for long time waiting on a bus when on bus i can rest my body.
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