I requested a free CD which cost me $3.95 for shipping and the company took an additional $74.95 from my checking account. I tried to call numerous times with a busy signal and finally got through to someone today (Pamela) and she said I would be credited the money back in 48 hours. I also was told to go to granthelp.order.com to get a confirmation. When I did, they emailed me back to say that the email address I gave them was incorrect but I could not get back into the website to get any other information. This is why I do not like using the internet. Won't happen again.
Sandy