Googletree
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Category: Business & Finances
Contact Information
California, United States
Phone number: 888-760-6767
Googletree.com
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Googletree Reviews
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DannyDog
January 22, 2009
Theft
I found this 'company' on Facebook and foolishly signed up for a trial info package that was to be delivered in 7-10 business days. I was charged $71.00 after not cancelling within 5 business days. I was not aware of the $71.00 charge - it was not mentioned when I signed up for the $3-5 trial package (I can't remember the amount and of course the site has disappeared). I never received the trial package. I was told I could use the 'website' during the 'trial period'. I browsed the site and there was little or nothing there. Absolutely useless. I called 'customer service' and of course they put me off and would not refund my $71.00.
Of course, there was no physical location to complain to or I'd file a suit with a Department of Consumer Affairs or the Attorney Generals Office in whichever state they reside in. More internet theft. I'm very disappointed in Facebook for letting thieves like GoogleTree advertise on their site. BUYER BEWARE!
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jim roe
January 17, 2009
charge to debit
I was charged 72.21 for somthing I didnt order and would like charges droped
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gotscammed!
January 7, 2009
overcharged unauthorized
I ordered a CD to check out the money making opportunities for stay at home Mom's and agreed to pay for shipping of this CD for $3.88. I still have not received the CD to introduce the program and also was charged an additional $72.21 without my knowledge. The man who answered the phone 1-888-760-6767 said that in the terms and agreements is a hidden fee for a membership to join along with that CD and it is non refundable and there are no supervisors or people in charge to file a complaint with. He absolutely refused to refund and he cancled my membership but I don't trust him so I am closing my bank account. The Bank of America account I have refused to cancle the pending amount not processed. They are letting him steal from me and said I'll have to complain to the bank after he's got the money. UNBELIEVABLE... BANK OF AMERICA!!!
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Michelle Portwood
December 31, 2008
Fraud/Theft
I authorized Googletree to withdrawl $3.88 from my account and today I looked and there was a withdrawl for $72.21. When I called the number that I found next to the authorized transaction (1-888-760-6767) I spoke to Nicole. She informed me that I have checked a box that stated I agree to the terms and conditions of this agreement, which states that if after the 7 day trail I did not cancel I would be charged $72.21. It is impossible to cancel something that you did not receive nor do you have a number to call and cancel the item. When I asked to speak with a supervisor she informed me there were no supervisors. I work in a call center and happen to know that there are always supervisors. This is fraudulant and a scam. I want my money back from Googletree.
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Quanda
December 17, 2008
Fraud
on 12/08 I attempted to order a free trial for 7 days, I didnt recieve my log-in information, I tried to contact them via email, and phone no luck.I was charged before I could try it out, I checked my account and found that $72.21 had been debited. I have NOT received the introductory package.
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Sayuri
December 15, 2008
Unauthorized CC debit - Fraud
I am writing to express my complete dissatisfaction and disgust with GoogleTree.
On 12/04/2008, I subscribed for a free trial kit for GoogleTree.com. They charged my credit card for $3.88 for a starter kit, but for my surprise I never received neither the username / password to access their website for the supposedly "free trial period" neither the starter kit via mail.
So, I thought a problem had occurred and the account had been cancelled out. For my surprise (again), my credit card was charged an additional $72.21 on 12/11/08!!!
I was shocked!!!
I called the company, and as expected they said that I should've called in 24 HOURS to complain that I had not received my username / password. Otherwise, they understood I wanted to proceed and they had the right to charge the monthly fee.
A monthly fee for what!?!? Something that never came!!! Also, how could I know this since I never got anything? And "surprisingly", they said they could not refund the additional $72.21 charge.
I googled them and there are many complaints about this company. They are a toooootal scam!!! Please stay away from this company!
Sayuri
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sammie
December 14, 2008
Unauthorized CC Charge
I ordered a FREE demo and was immediately charged for shipping and handling and have not received anything. I gave cc# for shipping ONLY
I understood.
I tried calling and they are only open Mon/Fri 8:OO to 5:OO
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Melissa
December 9, 2008
unauthorized debit
I was solicited by email for a free trial for the price of shipping and handleing charges only. I still have yet to recieve any material but was debited $72.21 from my acct. Without my knowledge. Was told it would not be returned.
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Kay Rhoden
December 8, 2008
unauthorized debit
on 12/01 I attempted to order a free trial for 7 days. Halfway through the application process, I was redirected and could never get back to the site. Today, I checked my bank account and found that $72.21 had been debited. I have NOT received the introductory package. I found Googletree on line by performing a Google search and called the 888-760-6767 number. A very friendly, at first, Mashe, ecplained to me that I should have received an email with the insttuctions as to how to access the information (I never received an email) She also said she would cancel my account but that a refund would not be possible. I asked to speak to a supervisor and was told that they would tell me the same thing. I am furious. I am reitred on disability and thought this would be a way to supplement my income. Theft is illegal.
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