I have been charged $72.21 by Google Treasure Chest. I did not authorize this charge. Upon calling "Customer Service, " I was advised that they couldn't return my money because I didn't call within the 10 day trial period. I didn't receive the disk until after the trial period! Further more, never one time was I advised ANYWHERE that there even was a trial period and that if I didn't cancel my "membership" (which I didn't know I had enrolled in), I would be charged $72.21. I am concerned by the number of other complaints I'm seeing online, that my account will be charged more times, perhaps monthly, even after I "canceled my membership" today. I thought I could trust Google.

The refund that was promised me has not been credited to my checking account after almost 3 weeks.
Get it right and get it refunded asap!

I am retired & living on a very fixed income. I saw the GOOGLE TREASURE CHEST add, which stated that, for $1.98, they would send you a DVD with details on how to work online (from home) for GOOGLE. I authorized the $1.98 charge, I received the DVD & decided not to proceed with the program. In the meantime, I stumbled on the Google Treasure Chest COMPLAINTS & my jar dropped. It sounded EXACTLY like what I had experienced with Google. So, I dialed the 1-866-951-1406 support center (the phone # was on the outside of the DVD package). I asked them to look up my name & tell me what charges had been made. I was told, "a $1.98 charge for the sending of the DVD, and..." & I interuppted & said, "don't tell me, a charge for $72.21 !" The young woman replied, "Yes!" I told her to IMMEDIATELY cancel my account (or I would be charged $72.21 every month !!!). Then I told her I wanted the $72.21 refunded & she told me they would refund it when they received the DVD disc back. She gave me a return address of:
Fulfillment Center
405 East 12450 South Suite I (i)
Draper, Utah 84020

She also had to give me an RGA # (something like return guarantee authorization #) & told me to write it on the address side of the label--& to also include the number INSIDE the DVD package (in case the outside number became smudged). She also told me that whatever service I returned it by (local USPS office, FedEx, etc), I should get a confirmation number.

At least I was only (hah, only !!) charged ONE $72.21 monthly fee & then I CANCELLED my "membership". I will mail the DVD back as advised --- but I will not believe I will get a refund until I ACTUALLY SEE IT !!!

ANY things that only requires a few dollars for a product, or for a trial of medication, etc, MOST LIKELY has a fine print clause that says you will be charged an automatic withdrawal on a monthly basis of anywhere from $50 to $100 per month----& you will NOT know it until you receive your bank statement or charge card bill.

Apparently Google IS NOT affiliated with this scam, but I find it HARD to believe that-----these Google scams have gone on for quite some time without Google suing the scammers for using their name---makes you believe that Google is involved somehow !!!

I hope the scammers rot in hell, if they are not prosecuted first !!!

I truly hope this will help others to at least CANCEL their "membership" & cut their losses (& maybe get a refund--altho I do not have much hope on the refund !!!)

I was charged 72.21 for something from google treasure chest. I did not order or authorize these charges to be removed from my bank account. I expect this charge to be put back into my account and I will be vancelling all contact with your company!! I do expect a reply from you explaining what is going on, or I will SUE. TOM REEVES

I signed up to receive a disk for a way to make money on the Internet. Now I know how they do it. They charged my account $1.97 to ship me a disk (which I have never received) and they charged my account again $72.21! When I called Customer Service, they say they can't return the money until I send the disk back. Well, I never received the disk, so I can't get my money back - sounds like a scam to me! Then, I get a call from Google Treasure Chest saying that I have been chosen as a potential representative to do the same to other folks! I don't think so! Get the word out to everyone NOT to fall for this scam. I have had to cancel my credit to get the charges to stop! I won't order anything else on the Internet because of crap like this happening.

Disgusted in Florida