Again, my phone has been blocked by a company that I have not idea about. It was previously blocked because I needed to set up an inmate account, which I had to find out from my sister about. It's a shame that when you try to talk to someone, the people you're talking to do not know enough english to adequately assist you. This is outrageous. Just because you have loved ones that is incarcerated, they nor should there family members have to be subjected to such piss poor service. Now, that I've set up the account, I have not received a bill to pay, and I will not pay no money until I do receive a bill. I'm sure that somehow, this service could have been set up with better planning. Outsourcing is what the US is going to for cheap labor and consumers are feeling the effects of this service. I was previously being billed through my current phone carrier and it should have stayed that way. Instead of someone trying to make a quick buck...