Dear Sir,
I had been a customer of Global Telelinks for the past one year. On 4th September 2008 I had referred one of my friends to their agent. He had taken all her bank account number claiming that it was for verification and had deducted SGD300.00 from her account without her consent. After calling them day in and day out they finally refunded SGD276.00. When asked about the other SGD24.00 they said it is for the transaction. I can assure you that my friend had not authorized any such transaction and they are trying to charge me SGD24.00 for that. I even had a letter from their customer service agent claiming to have refunded SGD300.00 but we received only SGD276.00. I would like to request you to look into this issue. I already see a number of complaints about this company in your website. Thanks.

I am constantly called atleast twice every single day asking me to renew my account. I was patient enough to explain to them for few days. Because whoever calls me says that they were calling from different branch and they had no idea that I have closed the account! They purposely do not take the names out of the system and the customer service guys...from all the branch keep calling and it annoys me. I disconnect the phone the minute I know it is from their company. It is so unprofessional and I feel I have done a big mistake signing up with them in the first place!