1and1.com recently sent me a notice that they went up on their rates.
I contacted them to advise I no longer would be renewing with them as their website is very NOT user friendly.
They charge my credit card every month for services I have not authorized.
Trying to let a domain name be manually renewed rather than automatically renewed is an absolute nightmare.
Their customer service sucks. I was hung up on by a supervisor in the Billing Department named Damien Christopher.
Use GoDaddy or most any other registrar for your domain names.
1 and 1 Internet will rob you blind!! Horrible customer service. Stupid website.