This company is to be avoided at all costs. They never sent my straighteners but took my money. I now have to go through the rigmarole of instructing my bank to try to get it back... They aren't even a London company - their emails have Chinese symbols in the text.
Do not touch them... They will either scam you or send you fakes! Read reviews before you buy from ANY company that looks too good to be true.

It probably is!