Bought profile GE Counter depth refrig Model PFCS1NJX, about 18 month ago. In June 2010, cooling erratic. called service dept after checking on line and booklet, > Service man came ( $178), . said walking in door probably thermostat blocked. bad design unavoidable to not block if shelf is full. new design has large cage allowing air flow around thermostat. Contacted GE . GE called with fictitious return number

I bought an Audora Dishwasher from Home Depot for about 500 dollars. it doesn't clean dishes or dry them . I have had the unit checked and they say it is fine just a design problem . I can not return the unit and Ge will not stand behind there product . It seems to me this was manufactured to sell to home depot at a certain price regardless if it could preform its function.

Almost too much to detail. Bought a Profile refrigerator about 5 years agoo. Had multiple problems. Terrible rumbling noise that was intermittant. Service came out three times for $100+ each time to no avail. Finally oredered a new part that was a change and noise stopped. Then the cooling was affected. We had two instances of frozen food runined by high tewmperatures. We again had service where the service person defrosted the frost free refrigerator and it worked for awhile. We finally bought a freezer for the garage because we did not trust the one we had paid $2200 for. After this service call we talked with GE and that in itself was a problem. After starting discussions we lost phone contact three times and had to go back into the phone tree all over again. i probably spent 7 hours trying to get some help. The person wanted me to again call for service, at our expense, before she would commit to anything. I did not want to spend any more money on this dead fish. They kept saying why didn't you buy an extended warranty? Should you not expect an appliance to last more than a few years without repeated service calls? and Hundreds of dollars. they finally gave us a "deal" on a trade in. The deal was not anywhere near what it should have been and I am through will GE forever. Jack Welsh had best sell all his stock because this company is in deep trouble.

I bought all new Ge junk Fridge, Stove, Dishwasher, microwave, 3 out of four are broken. The service guys have been here 3 or 4 times.There web page sends you in a loop when you try to send a email? Who is
doing there web pages somebody Kids? My new stuff is breaking down and
it is not even 4 months old. My old stove {chambers} was 60 years old
and never broke. There repair guys have been here 3 or 4 times and the stove is still
broke now fridge is acting up {can not set temp. frost and ice in
fridge} and dishwasher don't clean food off the spoons and forks
always. I took off from work the last 3 or 4 times to have these guys
come break more than they fixed {stove had defect in finish new guy
[one training other on how to break my stove ] crosstreaded screw in
burner on first visit [never said anything we found it after he left
with burner not working till they came back and broke more stuff] then
broke one off in other burner and stove top they sent out was worst
than one they were to replace} now I want someone to come when I don't
have to take off work or sit around all day saturday. I think this is
not asking to much considering how much I paid for this junk? How
about some good will from GE to me? How about someone over there
caring enough to call me back and work with me. Well I called them and they said TUFF so maybe I should start a
negative.Blog maybe? Will the squeeky wheel get some grease or is it
just Corp. Amercia @ it's worst?This why these guys are going broke.
Help me help them ! If they would get someone to come over around 4pm and be there at
4pm. I mean they are only here for like 10 min. These guys are killing
me here . I went to bat with my wife to buy this stuff. These guys should give me a
break PLEASE!!! Thank you, Jeffery Gerding GE costumer wanting what he
paid for .
P.S. you can not enter a valid phone number with there site, it will only
take 3 than 2 than 4 numbers { u know 3#, than 3# then 4#}There site is
so bad. Did anybody ever try it? It took my cell number but will not
take a alt. number or a fax #???Come on guys how are we going to beat
those guys over there in Asia if your site is like your appliances and
don't work?

The GE Profile Washers are the worst. I bought a new washer 3 monhths back and right now it is unbalanced and make a lot of noise viabrating violently due to being unbalanced. I'm so disappointed with it I know I'll never buy a GE product again. I'm not sure if I should get some one to fix it or just get another brandname that works. Ay comments or suggestions welcome.

Thanks
Jack