This company swindles people and they are smooth. I ordered a 2 for one deal (4 trees for the price of 2) it was supposed to be $9.98. They billed me $109.- and when called them (same day as I ordered) they said to call back in a couple of days and they would adjust the order. I called back in a couple of days as advised and then they said they already shipped the order (20 trees!!!) I said, "but I don't want 20 trees, I only want 2" They said, well just send them right back to get a refund (not so simple).

Well, 2 weeks later folks, I still haven't received even 1 tree and they have taken my money 2 weeks ago. I am planning to have my bank do an investigation so that I can get my money back.

Last year, I had ordered a blueberry bush from "Gardener's Choice". I received this order without problems. HOWEVER, almost a year after this order was made I started to receive the American National Parks Coins and bills collection, from the National Motor Museum Mint.
I did NOT make this order, and went ahead to stop payment with my credit card company.
After investigating further, I had found out that Gardener's Choice, was actually a subsidiary of the National Motor Museum Mint.
Gardener's Choice went ahead and gave the National Motor Museum Mint my credit card information, and took the liberty of making an order and billing me for these coins and bills.
I had called the National Motor Museum Mint, and was informed by the representative that they have a recording of me making the order for the coins... (I'd really like to know how I made this order on the date they gave me, as I was sick and in the hospital on the provided date..) I requested to listen to the recording, and see any other proof they had that I actually made the order. (There is none, so I'd like to see what they call proof) I was told the only way to release the proof was through legal action.
I intend to take this legal action, and encourage anyone else who has been scammed by these dishonest and unethical companies to do the same.
Dont let them continue to get away with credit card fraud.

Company claims the order was placed by myself or my husband because it shipped to our address and our phone number was used. Gardeners Choice rep admitted no security questions are asked to veirfy that the person making the call is in fact the actual card holder. Perhaps Gardner's Choice has not heard of phone lines being accessed to make fraudulant credit card charges in addition to fraudulant calls. Neither my husband or I are gardners, we just mow the grass. If we wanted grass seed, fertilizer and the rest of the junk that was sent to us, we could drive less than 10 minutes to Lowe's, Home Depot or Wal Mart to purchase the same exact items for far less money and have them immediately. It doesn't make sense to order something in May that is supposed to arrive at the ideal time for planting (now Aug). It is over 90 degrees in Virginia at this time of year and no one is planting grass or adding fertilizer to their lawns. It is just too hot.

Customer Service is non existent. Both reps I spoke with were rude and abrupt. For me this is another indicator that there are so many complaints, the reps answer the phone prepared to do battle.

If you have a choice for gardening supplies, stay away from Gardner's Choice.

I ordered two tomatoe trees off the tv, I received the trees with no invoice but my credit card was double charged and my plants died.I've been trying to contact this company via phone, no one answered the phone. I will suggesst that no one ever order from this company.

I recently purchased some tomato plants from Gardeners Choice. It took over a month to get my order and when I opened the box containing the tomatoes they were all dried out and ultimately died. When I attempted to e-mail them my e-mails were returned. I then attempted to call them and was put through a long message system which ultimatelt ended in a busy signal. ( No message system) So save your time and money. Purchase your plants elsewhere.