My fiance was recently put through the ringer by Louis Vuitton, and after trying hard to get some satisfaction, we are literally left holding the (broken) bag.

The following is an email that Liz sent her friends about the experience. What follows is a follow up from me about what has happened since her first call with Ken of the Garden State Plaza LV store. We would love for you guys to help us get this issue resolved, afterall, shouldn't companies be doing all they can during tough economic times to hold onto their customers so they are still there when things turn around?