On-line promotions at Gap.com are confusing without clear indicators on merchandise that qualifys for discounts. When you proceed to the checkout process and enter a promotion code there is not an indicator that the merchandise does not qualify for the promotion. It wasn't until the purchase was complete that I fully realized I would not be receiving the promotional price. I called their online call center immediately and the supervisor was exteremly rude. She also indicated that babyGap Home is a vendor and not the Gap. How would a consumer know that and why would it matter when it is a tab on their website. The Gap has not given me a price adjustment. I have filed a complaint with my state Attorney General.