Gamepal
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Category: Services
Contact Information
Raleigh, North Carolina, United States
www.gamepal.com
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Gamepal Reviews
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April 8, 2008
Scammers!
I purchased an account from them. After making the payment through moneybookers, i went back tot he website but the account was still showing under checkout, and had not been processed for validation. I contacted their live chat, and was told to send in an email. Which I did. That was one week ago. And since then, all i have had back is a couple of holding reminders to say they are looking at it. All my attempts to go through live support have been stonewalled. because according to their live chat, there is nothing they can do!
And there is no number to call either. So basically i have been waiting in vain, and going by the other complaints here, i don't think my wait is going to be over soon. I will definitely never do business with this company again and would not recommend anyone to do so either.
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March 22, 2008
Not delivered!
I ordered a ffxi account from these guys like a month ago and still have not received my account information. They blocked me from live chat and keep giving me the same email responses saying that they already sent account information and if i didn't receive to let them know. They have bad customer service and should be put out of business.
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February 13, 2008
Fraud and cheating!
I have ordered a virtual item from Gamepal on 09 November 2007 it was suppose to be delivered on the 9th of December. I have contacted gamepal via email and they replied saying I could select another account with the virtual item as there was a problem with the original one they created. I selected an account and asked them to supply it. They did not honor the agreement and ignore all my emails and there are no telephonic contact details. It is now the 13th of February 2008 and I still cannot contact them. This is obviously a scam and would like a refund. I have the original emails as proof of our correspondence. That is what i sent to paypal.
Go to the resolution center on your paypal account and create a dispute. They let me know that when there is a dispute they put pressure on the merchant to resolve it otherwise they cancel the merchant's account. They also take steps to recover your purchase amount if enough disputes are lodged against the merchant. So create a dispute through paypal.
Hit them where it hurts it's also the best way to be heard and its how Gamepal recieve the majority of their payments. They cant afford too loose there merchant account.
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January 21, 2008
Scam and fraud!
First of all sorry for my english, i am not original english speaker but i try my best. So recently i have bought eq2 account (70 Ratonga Necromancer on Blackburrow - Evil) on Gamepal, so i paid via paypal and after an hour i got phone call from them where i get successful verification. I was like cool that went so easy now i get mine account infos but i was terribly wrong on their website in FAQ section its said getting acc. info can take 2min up to 24h later on they operator in online chat told me up to 48h mostly. Ok so i tried then wait 1 hour 2 3 and asked online chat for some update on my order i got nothing just pasting FAQ (they really not online support, they give you no contact or emails on their superiors).
After 1 day passed i tried them contact again vian online char and again i got no update, tried sent few emails on their email but still got no response from anyone. On 2nd day after 55 hours of waiting (48h period has already passed which breaks their promise mentioned in their FAQ onsite) i got mail from them exactly from Assistant Team Leader - Zach Donovan with EQ2 informations(account name + password), so i tried and sure it doesn't working, i am pretty sure this account doesn't exist or is already deleted or banned.
And then i tried contact their online chat support again asking i want back my money refunded, as always operators there are useless they just keep pasting FAQ from website again again, they give you no informations about anything!! Then i sent them few emails asking them to give my money back as i am not satisfied with trade kind like this. I got no response from these mails i sent to them yet and i sent them plenty. Gamepal just really good Scammed/Frauded me and took my $427.90 from me. I have already mate Paypal Dispute regarding this problem.
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