Well, I have read other complaints here, and am greatful that we have not had as much trouble out of GB as some, but our problem would be such a simple one to resolve and in 4 months they have done nothing.
My husband was injured on the job in early June of 2009. When he finally received his first WC check, it seemed low. I knew that he was supposed to receive 2/3 of his average weekly wage. So, I went to his employers website and printed out all of his pay records and turned them over to our attorney. It turns out that his checks are about $55 less each week than they should be.
Our adjuster at GB is Gary Jones. Our attorney has called, written, faxed, and emailed Mr. Jones. He has simply ignored her. We know he has gotten her messages because our mailing address was corrected as instructed in such contact. Yet, the W/C check amount has STILL not been corrected.
We have also had slight delays in approvals for treatment and meds, but nothing like the others I read here. $55 may not seem like a lot of money, but when your income has already been cut by a third, every dollar counts