This has happened for the third and last time. I order flowers online and paid the price listed. Within 2 days I receive an email from FTD, offering the same item on sale at huge savings. This time 20.00 off on a 39.00 item. When contacted they would not issue a credit. Its strickly a gimmick. Every time you place an order that item will go on sale to lure you in to another purchase. I sat on hold for 30 min. to reach a customer service rep and then 20 min. to speak to a supervisor, to be told no supervisor was available. I will no longer use this giant of a company.