I ordered flowers to be delivered to my best friend in Jan. She had both legs amputated so when I didn't hear from her I understood. Finally in the middle of March I emailed her and asked her if she liked the flowers. Never got them. I called and they told me there was a glich in delivering them. Kept my money and never let me know. I fell for the guys baloney when he told me they would upgrade the flowers, return 20% of the total cost to my account and send me a 20.00 coupon for my next purchase. Didn't get any of it. The flowers finally were delivered but I have no idea what they looked like. If I hadn't asked her they would have just kept my money. Never again.

I placed an order with this company online and they did not deliver!!! First I paid for expedited service and when that didn't happened I call and they told me that my order will be delivered by 6 pm. When that didnt happen, I called them back and was told that I should have know that this probably would not happen because it is Valentines weekend all the florist are extremely busy at this time. IF that was the case it should have said that somewhere on there website instead of it saying that it can be done!! I recommend that people be very careful befor using Fromyouflowers.com!!!

I order flowers to be delivered the next day to my mother for her birthday. I live in Minnesota and she's in Missouri. I paid an extra amount to ensure they arrived before 1:00 PM because my mother had plans at 3:00 PM and it was too cold for the flowers to wait outside until she got home. That would have been 1:00 PM yesterday.

As of 3:00 PM today, she has not received a thing and no one has called her (for directions, etc). I called their customer service and was told that they will not refund my money until they speak with the local florist. But, the local florist is not open on Sundays. So, I would have to call back tomorrow so they could call the florist to find out what happened. When I asked why I would have to call them again tomorrow, she said that I would have to do it if I wanted my money back. I asked why the company would just not take it upon themselves to follow up with the florist and then return my call. She said that they did not do that. I explained to her that not only had her company stole my money, but her customer service sucked. And, in today's economy, a company really cannot have crappy customer service.

I should have continued to order from my normal florist but I foolishly thought I'd give a new company, From You Flowers, a try since they'd sent me a coupon via email. I placed my order at 8:30 am for same day delivery and even expedited the order so that the flowers could arrive within in four hours (that costs $4.99).


When I realized the flowers were not delivered four hours later, I called the company which apologized and said that the florist was still "working on the flowers". This was almost 1pm. Sometime after 3pm, someone called me from the company to say that the flowers would not be delivered at all. WHAT!? She asked if it was okay if the flowers got delivered the next day. No! Why would I pay extra for same day delivery ($2.99) and expedited delivery ($4.99) if sending belated birthday flowers to someone was okay?! I was completely enraged and could not believe my misfortune with this unprofessional organization that could not even offer a decent suggestion to make up for my inconvenience. As you can see below, the company parades a "same day guarantee" but it simply means nothing. The only thing that I got over this deal was my measely refund for the overpriced $60 flowers that I attempted to purchase. I will never work with this company ever again and I would recommend that you stay away too if your loved ones special occasions are important to you.
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Same Day Flower Delivery Guarantee
From You Flowers offers a 100% satisfaction guarantee on our flowers, gift baskets, plants and services. Most of our flowers come with same day delivery; simply order before 3:00 PM in the recipient's time zone and the flowers can be delivered that day! Because we use a network of local florists nationwide, we can usually have your flowers delivered within hours of ordering. Same day flowers and unmatched customer service - make From You Flowers your online flower delivery choice!

I mis spelled the company name in my initial complaint ... Please read ...This company is a joke !!!

I entered, For You Flowers, instead of From You Flowers...please search and read...