FotoConnection Reviews
|
May 15, 2008
Rip off
FotoConnection will offer a price on the camera or whatever that makes them first on list for cheapest price. But the reality is their not. In my case they called on my order and suggested the battery that came with my Lumix tz5 was woefully lacking in capacity and took 12hrs to charge but for $40 more I would receive a battery that had a great charge & super fast charger. The truth was it was the battery & charger that comes with that camera. When you call their customer service they will give you a variety of answer of why the cheat, when it’s obvious add the battery price and you get a so-so deal that's far from the top prices offer.
|
|
|
May 9, 2008
"Free shipping" was a lie
They offered a good price and "free shipping" on a Weber S-650 grill. I ordered it and checked "ground drop" for delivery. I got an email to call them to confirm the order. They said I made a mistake, that anything over 70# cannot be ground dropped, it must be "truck delivery" and it was $299 more.
When I asked why they advertised free delivery on this product, the customer "service" person tried to make me feel like a fool.
I cancelled the order and then got an excellent deal on an updated S-670 grill, and truly free shipping, with TVsDepot.
|
|
|
May 9, 2008
Bait and switch
Well, having had a bad experience with another online retailer I went looking for another Rebel EOS XTi body. I ran across FotoConnection, and saw the price of $449.00 for the body and went hmmm.
I called up and asked if the item was in stock. Yes it is. YEAH! I asked the current price for the camera body, and was given the same price.
Of course, this took about 2 minutes, it was confusing, the item was in stock, but it took the person that long to find the price out.
Maybe he is having a bad day, or his computer is lagging. Ok, I would like to purchase one. Ok sir, we can do that.
I am put through to another individual, with much noise in the background, leading me to think of a boiler room operation. "Yes, I would like to purchase the Canon Rebel XTi." I am then asked "Would you like the 2 or 4 hour battery with that?"
"But, a battery comes with that." "Yes sir, but it lasts only 15 minutes." "Oh, did I forget to tell you that I already own a Canon EOS XT and KNOW that the battery lasts more than 15 minutes? I can see that you are like a few other places on the net, thank you, have a nice day!"
This would be a very good company to REALLY do you homework on.
Yes, let the buyer beware!
|
|
|
May 4, 2008
fraud
Hi,
I asked a friend to purchase a camera for me as www.fotoconnection.com does not accept international credit cards.
Their website offers a seemingly great deal as you will see from the link. http://www.fotoconnection.com/p72218-panasonic-dmc-fz18k-black-package-1-uv-filter.html
You will also notice that it clearly mentions thats 'whats in the packages' is
Panasonic DMC-FZ18K Lumix 8.1 MP Digital Camera with 18x Optical Zoom, Intelligent Auto Technology, 28mm Wide-Angle LEICA Lens and 2.5" Diagonal LCD in Black (included with the main item plus all the items below):
• Rechargeable Lithium-Ion Battery Pack
• Battery Charger
• USB Cable
• A/V Cable
• Lens Cap
• Lens Hood & Adaptor
• Wrist Strap
• Software CD-ROM (Lumix Simple Viewer, PhotofunStudio, SILKYPIX Developer Studio, ArcSoft MediaImpression, ArcSoft PanoramaMaker USB Driver)
• User Guide
BUT soon after placing the order and giving the credit card details we got a call from TOM insisting that there is no battery provided with the pack. TOM kindly agrees to provide abattery for $ 79 only/- WOW. Except when we receive the package the manual states that as part of the standard accessories is SURPRISE SURPRISE YES YOU GUESSED IT THE BATTERY THAT WE PAID $79 FOR. Now I assume that since I paid $79 additionally I should have got 2 batteries right? But no. TOM tells me 'forget the other battery' and if you want your money back i'll give you a dollar.
Not only that but the Full size tripod is a MINI 6 in high it fits on my palm. YAY.
So tell me what action can be taken against such a company? How is it still fi=unctioning after all the complaints against it?
|
|
|
February 27, 2008
Misrepresenting
I have a complaint against the company FotoConnection.com.
I called the company to place an order for a Sony A700 digital camera. The saleperson Jason informed me that all manual and internal instructions on their body only cameras are in Chinese, Japanese or French. But if I buy the much more expensive bundled package, they are in English.
I find this to be misrepresenting since it is not indicated on their website. When I looked up the complaints board, I find similar situations happened to many people.
Shu Ng
|
|
RECENTLY UPDATED REVIEWS
Franklins Moving Services
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
