DO NOT be tempted to purchase anything from fotoconnection.com. They will not ship your order until you confirm it by calling them which is only done to try to sell you accessories. If you don't buy the accessories they will switch what you purchased to a less expensive model. Here's my story...

I ordered a Nikon Nikon 55-200mm f/4-5.6G ED IF AF-S DX VR Zoom Nikkor Lens and to my surprise they did not ship it within a few days as any other reputable online merchant would do. Instead, they called me several days later under the guise that they needed to confirm the order (yeah right) and attempted to sell me some lens filters. They told me they were running a half price special only for that day. Since I was at my new job and didn't want to start googling to research and I wanted to get the lens before my son's karate belt test which was coming up in a few days, I hastily approved the accessory. When I got home and realized that I should research the price, I found out that they were charging me significantly more for the lens filters than what I could get them for anywhere else online. I e-mailed them and told them to cancel the lens filters but send me the lens. For several days, I kept receiving an e-mail confirmation which included the lens filters. There were two buttons to choose from which was accept the order or decline the order. To no surprise, the accept button was a live one but the decline one was a dead link. Several e-mails later of trying to cancel the lens filters and keep the original lens order did not seem to work. I finally sent them a scolding e-mail to cancel the entire order and I also told them that I was going to send a letter to the US Attorney General's office to request them to look into their sales practices. The next thing I know, I received a confirmation e-mail with the lens filters off, but the lens they now switched to the Nikon 55-200mm f/4-5.6G ED IF AF-S DX Zoom Nikkor Lens. The difference is that the lens they were now sending did not include the VR (which is vibration reduction) and this lens was like $30 or more cheaper than the other lens I ordered, however the price of the order did not change. I sent them another scolding e-mail telling them not to ship the lens and to cancel my whole order and if they did ship it, I would just reject the package and dispute any charge with my credit card company. Well they shipped the lens and I rejected the package as I told them I would. They ended up crediting me over a month later but the credit was for 15% less than the original charge which they said was a restocking fee. This was totally ridiculous considering I didn't even take possession of the package let alone open it (besides everything that I went through). I ended up disputing the difference with my credit card company and got back the money (hopefully they charged them back).

Stay away from fotoconnection and pay the extra 10% or 15% to deal with a reputable company. In actuality, you're really not paying more since you won't get that price from fotoconnection.com anyway. You'll just end up paying the same or more and be forced to deal with an unethical company.

I searched high and low for the best deal on a NEW Garmin, steering clear of sites that advertised refurbished ones.
Found Foto Connection. Their add said NEW and IN STOCK. Took 7 days to get a tracking number and nother 10 days to receive item. Went online to Garmin the nite I received it and tried to register it. Garmin said it had been registered in June 2007!!! Called Foto Connection who insisted they only sell NEW, and that my order had gone to a DROP SHIPPER!
Called Foto Connection again, they offered an extended 3 yr warrenty with no deductible. They would send me an e-mail confirming it right away and I was to respond immediately. Surprise! No e-mail ever came.

I work for an attorney and have already contacted the Attorney General's office. You can bet I'm going to file a complaint. Garmin also has the details on this business and will look into it.

Don't buy from this outfit. THEY ADVERTISE NEW AND THEY SEND REFURBISHED!!!

I found the 65 inch Sharp television, that I had been E-shopping for, from Foto Connection. I ordered it online. The next day I recieved a call and an e-mail from Victor, stating that I needed to add "truck shipping" (substantially higher) instead of UPS ground shipping, (which I had chosen). When I refused he gave me alot of "who shot John" stating that I would have to be responsible for all damages to the product. When I agreed he then stated, that I had to sign a waiver to that effect. When I agreed to the waiver, he changed his story and said they had contacted UPS and UPS refused to ground ship the television. I contacted UPS myself, with the weight and measurements of the set, and there was NO PROBLEM with shipping it by ground. I called Victor back and told him that UPS had no problem with ground delivery. Two days later Victor called back with more tactics...telling me they had shipped it out via UPS and the set came back to them. BULLSH@* !!!
I cancelled my order right there on the spot. I then added all the "charges" that were NOT advertised on the website, and found that the set was going to cost me the same as it would from a reputable dealer. Save yourselves the HASSLE, don't deal with these guys!!! The Better Business Bureau is a joke...why isn't anyone shutting these rip-off artists down?????

I wonder how this company is STILL able to be doing the same things to consumers over and over??? Who is the consumer advocate that will shut them down??
I didn't see all of the complaints on this site before I purchased a 65 inch sharp aquos television from their website. I was called within 10 minutes of hitting the "send" button, with a hard sell to upgrade my shipping and to purchase a warranty. When I refused, I was verbally attacked. When I still refused, I was told that I had to sign a waiver, saying that any damage done to the set would NOT be covered and would be at my own peril. I said, "Fine, send the set...I will take the chance." Two days later I got another call with the same pitch to upgrade to truck delivery and purchase a warranty. When I refused again, Victor became patronizing and rude. I told him to cancel my order at once. Believe me the savings on their merchandise is no savings at all!!! It is a bait and switch deal and they continue to try to wear you down. Trust me...pay the higher price at a REPUTABLE store and save yourself the bullsh**

After you make your initial purchase on line they call you for "confirmation" then comes the pressure sales pitch to get you to alter your purchase. I ordered a Canon Xs digital camera, although the invoice stated usa model I received the kiss f (japan) version. The package I chose came with 2 lenses, the sales man told me on the phone that the lenses were cheap plastic ones made in china and recommended I upgrade to the glass ones for $230 more and they would upgrade the battery from the "starter" battery to a long life battery.(that I later found out came standard with the camera) I refused the 2 lenses and was immediately offered to upgrade just one lens for $80 plus the free battery. Like a fool I accepted this one. next came the push for the extended warranty, after refusing, the price went from $119 to $59 I didn't take that either. when my camera arrived it only had the upgraded lens no zoom lens. I got to checking the invoice and they removed both original lenses and added the "upgraded" lens. MAKE SURE YOU READ EVERYTHING WORD FOR WORD THAT THEY SEND YOU. The upgraded lens ended up being a cheap non canon that I have found on the net for $59. So I went from a usa model with 2 lenses, one zoom, one standard, to a japan model with one cheap made in China lens and it cost me an extra $80. Do. not trust then for anything read, read, read. I could have seen the one lens had been dropped if I would have reread the entire invoice word for word. When I call to try and correct the problem I was told I should have known what I ordered and to be happy with the deal I got. By the way you can return it for 15% fee.