Working with this company and their "product, " Chiro, 8000 is an ongoing nightmare. Courtney Holmes in Customer Service is the rudest, most unprofessional person I have ever dealt with. Their software is sub-standard, faulty (we had to return the 1st CD they sent us) and an utter joke. Biggest waste of $ our office has ever incurred. We still can't use some of the features in the software and they are not covered in the instructions manual or help menu...this is how they get customers to pay for unnecessary tech support by witholding essential information that should otherwise be included in the instruction manual. NOT USER-FRIENDLY & A COMPLETE SCAM!!