I bought a 2010 Cherokee Grey Wolf 19RR Made by Forest River Inc, When the trailer arrived it only had a single step which is very high and in there list of standard features it list a double step as standard, after calling dealer which told me oh well I contacted forest river which said they can change whatever they decide, If they advertise it as standard then it should be the step from the step to the ground is abot 16 inches it is a safety factor if nothing else