This is a total rip off. I saw that they took my money in Dec 09 and canx them. In Jan 10 they charged me again. I called and they said 7-10 days to get a refund that never came. I call Feb 11, 2010 and they told me they never charged me and my bank statement is wrong. What a joke. (bank wrong??) I called and talked to a supervisor and wanted to go over his head and was told he was the top. Only thing you can due is go to your bank and they can freeze this charge.