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Favorsandmorellc
April 26, 2011
Complete rip-off
We ordered Diamond Napkin Rings from Favor Frenzy and they charged our credit card, but the order didn't show up for 3+ weeks. We e-mailed them various times and this person name "Nicole" kept writing back, explaining that our order was in transit. She never wantd to provide a tracking number and didn't give us their number even after numerous demands. She said they could resend me a new order at no additional cost or refund my money. After another week or so, we demanded a refund and they reluctantly sent it through. What horrible business practices!
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madatff
October 20, 2010
Order never arrived!
I wish that I was aware of the negative experiences with Favor Frenzy before I wasted my time and money with the company! I am so so frustrated for waiting now 1 month and not receiving my order. I am appalled with their lack of customer service - no phone number? No tracking system? My order still says "10-12 day delivery" - 20 days late! The worst part is that the product is for my wedding invitations that I have delayed a month...very stressful situation! I now am in a scramble to rebuy the accessories ASAP and mail out the invites!
Favor Frenzy needs to be accountable for their poor business methods. They are an awful company!!
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Tyata
October 19, 2010
Don't order from them
I ordered 50 Diamond Napkin Ring Holders from favorfrenzy.com and after not recieving anything after three weeks I contacted them to get a tracking number on my order. They said they would check on the package for me and said that for an unknown reason the packaged was being sent back to them and they refunded my money that day, without trying to solve the problem. I tried contacting them several times after that, because I checked my address and it was correct. They made no attempt to contact me again and they issued the refund just 2 days before my event! I found someone else who was willing to overnight the things I needed, lucky.
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edsnicky
July 12, 2010
NEVER DELIVERED ORDER
NEVER delivered my order...and only with MANY MANY LAWSuiT THREATS did they finally give me my money back..this business is a SCAM DO NOT I REPEAT DO NOT ORDER ANYTHING FROM THESE INTERNET THIEVES!!!
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AreYouSurprised
April 20, 2010
Delivery of Goods
**DO NOT ORDER FROM FAVOR FRENZY**
If I had seen the comments posted here first I would have NEVER place an order with this merchant. I placed an order April 1st and still have not received my order (it is now April 20th). I even paid for expedited shipping (5-7 day).
**DO NOT ORDER FROM FAVOR FRENZY**
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Jen S
April 9, 2010
Terrible Service/product
I have placed an order and when the order arrived it was in a unprofessional matter. The package was opened and taped all over. I ordered nineteen ribbons and only four was send and it was not the color I ordered. There is no phone number (DUH, that should have been a clue) I need these ribbons and there is no way to recitify this with the company. It is a horrible company and I would like to know who to complaint for a further investigation.
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AWF
March 12, 2010
Beware
I ordered some organza bags from Favor frenzy not realizing their history. I became aware of how their reputation and started firing off emails. I did get in touch with someone and they told me that my packages was in customs. I truly didn't believe my package would arrive, but today it did. There was still something strange about the packages as the date it was sent was Feb 16 but this was when the lady told me my package was in customs? It just doesn't add up. I am pleased with my purchase however, I don't believe I would order from them again. I went and checked out their rating on the Better Business Bureau http://www.bbb.org/ and they are rated F. From now on I will check a company's name and history before I just hand over my credit card information.
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Likohina
September 18, 2009
Never Rec'd Order
I placed an online order 9/3, rec'd confirmation thru Google Checkout that it shipped ground the same day to be delivered within 3-6 days and 2 weeks later still have not rec'd it. I went to their website and entered all the info to check the status of my order and it claimed that the e-mail & id# don't match. I've e-mailed for them to contact me with no results. I called the phone # and all it does is ring. I finally did a search on this company which lead me here. This is the first time I've experienced any online fraud, and now I'm gonna check out each new vendor I do business with by doing a search first!!! Karma is a great thing, beware cheaters!
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LGK
May 18, 2009
bogus company and will take your money!
ordered tulle from this company, never received the merchandise and they charged my credit card, tried to contact them 3 times and no response DO NOT ORDER ANYTHING FROM THEM!!!
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capnjack78
January 24, 2009
Communication and shipping
Does not respond to emails or voice mails. Received confirmation email that order was shipped on 1/12, but the packaged was post-marked 1/21. Imagine our frustration and anxiety when we were still waiting for our party favors on 1/24, the day of the party. They finally arrived that afternoon. Won't be doing business with Favor Frenzy ever again.
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