Family Readers Club

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1 stars
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Category: Business & Finances

Contact Information
Michigan, United States

Phone number: 866-988-2582

Family Readers Club Reviews

TCM March 17, 2009
Fraud
I too am caught up in the Family Reader Club's scam. They have been charging me $14.47 per month for 4 magazine & claim that I signed a contract (which I never did) so they will not let me out unless I pay the remaining balance of $180. When I called to request a copy of the so called contract I signed, they said they will mail it to me but so far I haven't received anything. They have called me several times offering me "specials" and "gifts" because I have been a great member and they can offer me even more magazines at an additional price but I never will fall for that again. I wonder how they ever got my information - I have read other reports saying from another company. When I have called to inquire, you do get the biggest run-a-round and never any answers. How can we get rid of this company?
burke3 March 14, 2009
collection call
Today I received a phone call saying that my account was sent to collections due to nonpayment, but according to my bank account the money has been taken out every single month. I live pay check to pay check, only get paid once a month, have a family to support and this is the only income coming in. A couple of months ago, I had requested to cancel the order since I just throw them away. With me being a mail carrier I know how much of a pain that magazines are to deliver. They told me that if I cancelled, that I would still be responsible for paying the remainder off, so of course if I can't cancel I give them to someone that would rather read them, and of course they get them at my expense. I am really frustrated that this is sent to collections, since I am paying for them every month and have the proof. I would like to know what is going on with their bookkeeping, and someone should keep better track of things like this.
Celtdragon March 4, 2009
fraud
A "local" teen came to my door selling magazine subscription to "help their seniors take a class trip". Having children of my own I know how hard it is for these kids and all the fundraisers the schools give them. I signed up for the magazines saying that I would only be billed about $30 a month for one year and I could cancel at any time. (That was over two years ago)
I am now being billed over $80 a month and have had collection agencies calling saying that we owe over $900 for these magazine. They have refused to send us anything in writing, and the last collection call from "Overseas Collections" (but caller ID says that they are SVM Technologies right here in MA) actually told my husband that they could not reveal the name of the company that they were calling for.
Family Readers Club has also called my house saying that we have not payed any bills to them (even though they charge my card TWICE a month) and when I ask them to cancel the subscriptions they refuse saying that I have to use the "chart codes" in the magazines. (There is no chart of codes--I've looked)
Someone really needs to take these people down. If they keep using kids in this manner, no schools will be able to fundraise.
November 20, 2008
Fraud and cheating
Well the other day I received a call, I was told that I had won a $250 online shopping spree. This should have been my first sign that this was a scam, I hadn't signed up for anything. But I continued to talk to them. They started to talk about the shopping spree for awhile, giving essentially the same information over and over.

Eventually they got to a point where they said something about me having the opportunity to participate in a special magazine offer. At that point I was already worn out with all the talk of a some free money, and the wear and tear of the day. So I went along.

They did this process where they suckered me into giving them my credit card number. They also did this thing were an automated voice ask you questions and you answer. They said it was procedure. After that was done they said they were gonna charge my credit card $49.95 for the first month, and that they would charge me the first day of each month for 29 months.

Like I said before I was exhausted, I just went along with it, already thinking of using the shopping spree money to get myself an iPod Touch (god what a lame product placement. I hope Apple reads this. I did it for them. Maybe I'll finally get my new iPod.)

Then about a week later I receive a letter telling me all that I had 'agreed' to. I had agreed to pay nearly $1, 200 to them for magazines. On top of that my of $250 shopping spree became a $250 gas card. They said that I would have send in a form with my signature to activate the gas card.

Good thing for me I was in my right state of mind. It was obvious they were trying to make me sign a contract obligating me to pay the entire so-called 'agreement'. The first thing I did was block my credit card from receiving any more charges. Then I called the Family Readers Club number they gave me. Of course, that number ended up going to the voicemail of some girl named Kimberly. So I called the number they used to contact me from my Caller ID. I spoke to them and they gave this crap that I had agreed. So I spoke to the supervisor and she told me that whenever I received the magazines to return them, and I would receive a refund.

I agreed and hanged up. But I know I will not be receiving any refund or any packages anytime soon. That's a $49.95 I will never see again. But if I learned anything it's that I should never believe anything that says I'll receive a shopping spree, if I buy some magazines.
November 15, 2008
Fradulent Tactics bad business practices
I was offered a FREE X-Box with the subscription to Family Readers Club. I was told this account could be cancelled at any time. I have NEVER received the free game system promised or any magazines, but my bank account has been debited everymonth, regardless to funds availability. I have contacted Family Readers Club by phone numberous times to cancel the subscription, and initally was told that this had been done. Another charge went thru my account and I called back only to be told it was "too late" to cancel and that I would have to pay a minimum of $100+ dollars to stop service or pay the total balance of the magazines at around $700+. This company is obviously a scam to de-fraud people out of there money. I will be closing my bank account and writing to the Better Business Bureau and state of New York as well.
November 13, 2008
Taking money out of bank acct. when not autherized
Took money out in September I called Told them To put it back they did. But not the $26.00 over draft fee. I also told them don"t take any more to cancel. A month goes by I think everything is ok. Then again they take $49.95 out of my bank acct. This time they tell me i have been paying every month since July we are now in November. I have never sent them any money, nothing show on my bank acct. Only the $49.95 the took In September And put back and then again in November

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