Family Readers Club

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Category: Business & Finances

Contact Information
Michigan, United States

Phone number: 866-988-2582

Family Readers Club Reviews

saraheh June 13, 2011
SCAM!!!
I received a letter in the mail on June 12th saying that because i ordered teeth whitening(which i didn't!!) they were sending me free magazines and would start charging me May 24th if i didn't respond!! I never even gave anyone my credit card number and didn't even know what the hell this company was!! I don't even read magazines!!! I had to cancel my credit card (which they had already charged $24.95!!!) who knows how they got it!!!
Mad in CT January 24, 2011
Fraud
FRC called and said that i had to PAY THEM to cancel my subscriptions. I never even entered into a contract with them. It was a scam to get my creadit card number. I immediatly looked it up and found all these complaints on this site. These people should be put out of business, this is disgraceful.
david hockett December 31, 2010
too many magazines
i have told family readers club to cancel my subscription and they will not do it.they keep calling me on the work phone when they should be calling me at home.they say i am a good customer but i am not interested in getting any more magazines from them.i wish there was a way to stop them from calling me and sending me a lot of magazines through the mail
Bobsal53 October 4, 2010
not receiving magazine
being billed for magazine never received
D. Levi June 4, 2010
Scam/ BIG TIME
OK, here we go! July 2009 a magazine service by the name of United Readers Service had contacted me, and I ordered 5 magazines. 21 magazines later, I attemped to cancel-they refused. I contacted the United States Federal Trade Commission, State of Ohio General Attorney, and the BBB of Greater Ohio. Well United Readers Service did cancel my subscription services, but you know that stupid little verbal agreement tape that they record... they passed it along to Family Readers Club and Family Readers Club doctored the tape to make it seem that I had verbally agreed to magazine services through them. I have tried to cancel services through this organization, but they will not let me go. They tried to use my credit card, and also tried to withdraw from my checking account. That has been handeled. NOBODY gets my money without my authorizing it. So now I have to deal with the bullshit that I had to deal with when I dealt with United Readers Service. Here is a suggestion, because peopel it will happen over and over again... one magazine service passes vital information including your credit card/debit atm card to the next magazine service (and trust me there are around 200 magazine services that are fradulent).

WE NEED A GOOD ATTORNEY THAT CAN REPRESENT ALL OF US FOR A CLASS ACTION LAW SUIT, AND WE NEED TO SUE THE @%## OUT OF EVERY SINGLE MAGAZINE SERVICE. Does anybody know of any such attorneys, that are GOOD AT WHAT THEY DO? Hit me up at bodyreshapingforever.com, and let's get this shit rolling!

Let's face it, these magazine services representatives are trained to stall people and bill people to get money, that is why they will not cancel anyone. It is a TACTICS GAME! Do any of these magazine services sound familiar: United Readers Service, AGORA MARKETING, INTERNATIONAL MAGAZINE SERVICE, AGORA NATIONAL PUBLISHERS EXCHANGE, MAGAZINE SERVICE BUREAU, FAMILY READERS CLUB, BUDGET... and the list goes on.
I am very serious, these magazine services need to be put out of service-each and every single one of them. Let's do something. The complaints are out there. Peace.
Jamie27 June 2, 2010
Rip Off
I called Family Readers Club to cancel an account that I did not want in the first place. After a aweek of calling them a man named ryan finally called me back. He was rude and obnoxious and would not let me speak at all. I told him i wanted to cancel my account. He said I would recieve a letter in the mail to sign and return. After a aweek of not recieving it I called back, only to get an answering machine. He called me back 5 days later and told me it was too late to cancel my account and I owe them $1200. I told them repeatedly I did not want the account. They will not let me cancel it. I had to change my bank account to get them to stop taking my money. My husband and I are going to speak to a lawyer to get our money back and make them cancel our account. Ryan has the worst customer service skills of anyone I have ever met and he really should not be allowed to deal with the public.
Angry in Georgia September 25, 2009
Fradulent Transactions
I spoke with a representative of the company on August 28, 2009 about making a payment of 39.95 on August 31st. When I checked my online banking account, I saw I had been charged for an additional 39.95 and another payment of 139.00. I have talked with people from this company since the beginning of the month. The main person I have spoken with is a man named H.W. and today I spoke with a woman named Kim. She told me I had spoken to three people on three seperate occasions giving authorization for all three transactions, which is a bold face lie. I only spoke with two people and only one was given permission to take money from my account. Now they refuse to give me back my money despite the fact I never authorized the last two payments.
EmanOn September 21, 2009
FRAUD
Have received multiple calls from them about my "subscriptions expiring" to a bulk magazine service. They have charged my account, yet I haven't received my magazines. When I tell them I want to cancel the subscription, they say it could only be cancelled within 3 days of the initial agreement. They said all the information should have been mailed to me about the "agreement" and also a list of magazines I could choose from. I have not received anything in the mail from them, INCLUDING the magazines.
David Clarke September 18, 2009
Scam
The company called me repetitively for a week or so. I got phone calls from (321) 409-6058, (315) 384-4544, and (866) 250-2650. I was always missing their calls. When they finally got a hold of me, I fell for their scam. They lied to me and said that VISA and Bank of America had provided them with my information because I was such a good customer, but that is not the case. I do not know how they got my information.

I was told that I could get a subscription to 5 magazines for $49.95, but that I would only pay $4.95 for now. I was then told that on the 1st, $49.95 would come out and that it would continue to come out for the next 26 months. I thought this sounded like a good deal. Too good to be true is what I now know.

The company instantly took $49.95 out of my account. I called them back to report the "error" that they had made. I was told that I obviously was stupid and that I did not listen to them. I was also told that they had recorded the phone call and could prove that this is what I agreed to. First of all, I was called by three different people throughout the "subscription" process. I was called by the previous person's "supervisor." I have no idea which (if any) of the conversations were recorded. However, I never consented to them recording my conversations.

After trying to cancel and being told I could not, the person I spoke with told me to call (866) 988-2582. This is apparently the main line, but it is impossible to actually speak to a real person at this number. The automated system is a labyrinth of push this number and push that number until you reach a voice mail box that is always full.

Now, they will not let me cancel my account with them. I am being told I must wait to receive paperwork in the mail, which could take 7 to 10 business days. I am currently working with my bank and the BBB to get my money back and cancel my "subscription" to their services.
Mrs.Brewer September 14, 2009
Fraudelant Charges
This magazine company called my 12 yr old sons pre-paid cell phone and offered him "pornographic"magazines for only $"49.95" for a 5 year subscription. He was then asked for the last 4 digits of a debit or credit card number. The company then went into my checking account and took the $49.95 without my consent, and my child certainly did not have permission to authorize this transaction!

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