I was wanting to know why is it that store #5053 at 1905 34th Street, Lubbock, TX has the section with mouth wash, tooth paste, hair/nail items etc. blocked away and does not allow small hand baskets provided by the store in this area. Other stores in Lubbock do not have this set-up. The manager was rude when I asked why and watched me only as I shopped throughout the store. I had a few other items I needed to purchase but could not do so without being able to use my basket in that area. Now on another occassion, twice with the same manager, when I was in my professional attire after work, nothing was said about me being in that area, shopping with a small hand basket. This was only last month.I am wondering does this rule only apply when a customer appears to him as someone who is not able to afford products at your store. My reasoning for shopping with your company on May 2nd at 5:05pm was to purchase small items I needed to complete dinner and to purchase hygiene products so that I did not have to go to a larger grocery or department store. I did not appreciate being the only told to leave my items at the register as I shopped while others did not have to do the same. I am hoping the issue is resolved with that manager.

I'm a assistant manager at store 10 . I have made phone calls everyday for a couple of days now. No one calls back so here you go . I have 45 plus pages of data . On Tuesday the store managers friend who used to work there came in to bring Jenny pizza . I said hey AJ he said you are still nothing but a piece of shit and walks out . Jenny ask me what he said I told her and she laughs and says don't pay any mind to that . I over hear her talking to her friend of 15 years who also works there and they worked together at Kmart for years anyway she is telling her laughing about it . You should have seen her face. jenny told Stacy that I can't write her up for not doing her job I have no athurity and to stay away from me . Jenny also told Stacy a cashier about Aj coming in saying that to me . I'm also told that I can't smoke on Family Dollars property. I have to be 15 foot off property or I will be fired on spot but work for 14 hours in a day with no break cant leave the store.I have been written up for stuff I didn't do . I was told if 3or more buggies got gone from store I would be fired on spot or pay 150 a buggie . Jenny has also told a cashier about my written tranfer request word for word . This is all in a week . I have day by day diary of events that happen in that store . District Manager never answers the phone . I have requested meetings nothing . I fear to go to work because I never know what is going to happen . My job is threatned all the time . I went to hospital on wensday because of stress from my job phone calls from employees telling me things . I don't want to be there any more this has been going on for 7 months . I can't take anymore drama . I thought a store manger was to keep there mouth shut. Right of privacy ??

My name is Debbie, I have recently not made a smart decision and got into some trouble, I live in the small town of Chandler. No matter what I have done it was my decision to do it!!! Peggy who works in the family dollar in Chandler has been talking about me to other employees in the store AND IT WAS OVER HEARD BY A FRIEND OF MINE! IT IS NOT HER JOB TO JUDGE ME!!! IT IS GODS JOB TO DO THAT AND I HAVE TO ONE DAY STAND BEFORE HIM AND ANSWER FOR WHAT I HAVE DONE!

PEGGY WHO WAS THE MANAGER OF FAMILY DOLLAR HAS BEEN OVER HEARD TALKING ABOUT ME! I don't care that Peggy judges me that is her stupidity!! I also DID SHOP AT FAMILY DOLLAR. I won't shop there anymore!!! Peggy has told the girls who work in the store that they should not be nice to me because I do drugs, it does not matter what I do or don't do drugs...it is not peggy's business to tell employees of that store not to be nice to me!! I WAS A CUSTOMER OF THAT STORE! Who does Peggy think she is talking about people at her place of employment in which people can over hear her?

I may have made a mistake but I MADE THE MISTAKE...LEAVE ME ALONE!

February 20, 2010


Family Dollar Store
5927 Martin Luther King Jr. Hwy
Capitol Heights, MD 20743-1754
Phone: 301-808-6722

To Whom IT May Concern:

My name is Mr. Eric W. Smith, and I’m a regular customer of the Family Dollar Store located at the above address. On the morning of Saturday, February 20, 2010 around 9:40am, while leaving the Family Dollar store carrying several bags, I slipped and fell backwards on my back on some black ice directly in front of the walk way of the store. I notified that their were plenty of sand and salt scattered all over the parking lot area of the Family Dollar store, but not in front of the walk way of the Family Dollar store. After a few minutes of falling, I decided to go back into the store to get some form on an incident report filled. The Family Dollar Manager: Mr. John Walter on duty filed the incident report on my behalf. He informed me that someone will be contacting me about this incident. Due to my recent fall, my neck and right shoulder have been giving me severe pain and stiffness. I went see my doctor on Tuesday, February 23, 2010 at 1:00pm. So far I missed 4 days of work (02/22/10 – 02/25/10) due to the injuries I received from that fall. As of March 10, 2010, no one from the Family Dollar establishment has yet to contact me. My doctor’s office needs the Family Dollar to provide my accident claim number so that they can get reimbursed for my doctor’s fees as well as me to be reimbursed from losing 4 days of work and pain and suffering. I have been a valued customer at the Capitol Heights, MD location for over 5 years now, but since this incident, I have yet to return back to that store. I’m asking that someone from your Family Dollar Corporate office contact me and my doctor’s office as soon as possible to resolve this issue. Failure to contact either my doctor or myself will cause me to file a complaint with the Better Business Bureau.
Sincerely yours,

Eric W. Smith
513 71st street
Capitol Heights, MD 20743
H# (301) 808-3137

My Doctor’s Office number for
Dr. H Herbert Washington
O# (301) 292-0052

I was at this store yesterday at about 530 pm with my 2 year old son and my 4 year old son. When we walked in the store the rubber mat that was surpossed to be at the door was pushed up by the carts. My 2 year old son slipped on the water that was puddled up inside of the door and fell into the carts. He hit the side of his face really hard and started to cry. Two women coming in behind us asked if he was alright. The whole time the cashier was standing behind the counter and said nothing . She did not ask if he was ok she did not say a word. There was no wet floor sign out. That same cashier stood in that spot the whole time we were in the store. She did NOTHING! It seems to me that she could have been taking one min. of her time and wiped the floor up and put down a wet floor sign. My 2 year old son now has a black eye and it is swollen. We will not be letting this go we have pictures and are going to make sure that they are held accountable for this. It is not fair to my son or to us that because you want to hire LAZY PEOPLE my son gets hurt.