I went shopping at Family Dollar today and will never step foot back in the door of one of their stores! My son went to the cashier and asked if she could give him a price for a tube of toothpaste that was sitting in a cart full of items, that I thought might have been reduced. Upon waiting for him to return, I overheard the cashier say" no, I am busy tring to take care of these customers, the price is over their so go look for yourself, because I know what you are trying to do!" So, I approached the cashier and said " hey, this is my son and you have no business talking to him like that!" At this point she comes out from behind the counter and starts yelling and cursing telling me to get my purse and leave the store, she knows what we were doing, that everything is caught on videotape, shes gonna call the police and have me arrested and that I should be ashamed of myself!" I replied, " thats fine but I will contact the corporate office!" Now the manager was standing behind her and observed the whole confrontation! I left the store and called to speak with the manager and when I asked what I needed to do to file a complaint, he responded by saying " I guess you need to contact the district manager" he says, would you like that number and I said Yes, He says, well call me back in a little bit and I will give it to you! Now what level of customer service is that, comiing from the cashier and the manager?

ive been working for family dollar for a year & a half & still have not received any vacation time. i was told that i wont get it til ive been assistant manager for a year but ive looked all through the handbook & there is nothing in there that says that. what i read says the first day a team member reports to work is his/ her official anniversary date. this anniversary date is used to compute the following benefits: vacation grant, tenure/service awards, 401(k) vesting. how does that make sense. im getting screwed out of a vacation just because they dont wanna giv it to me.

This manager at family dollar store at Greenville is rude to customers and employees.
The store is in White Horse Rd. next to Pete's restaurant.
two weeks ago I went to exchange a picture frame, She treat me like I was nothing. I waited for more then 30 min, before she even try to take care of my exchange .
The cashier keep on calling her; The cashier apologize to me, but the manager did fuss to me an her about calling her too many times.
I ask the cashier a number to call to complain and she said. " She wasn't no authorized to give up a number".
Did some one know a number to call and complain?

I used to love working for Family Dollar, but lately it's been hell. They expect a ton of work in so little time and so under staffed. In one day they expect you to hang new signage, stock a couple thousand items, sweep, mop, keep a close eye on the register, ring customers up, organize the back room, stock the over stock, count your draw down, clean bathrooms, empty trash cans and cardboard, and then recover the entire store (100% recovery means every items in place, faced correctly, pulled forward on hooks… so on so forth.) and this is probably the average work day and you would be lucky if you have 3 employees working that day. Now on truck day, and within 48 hours, they want all the freight from your truck put away. They don’t care if it was 200 cases or 2000 cases; you have 48 hours to put it all on the shelves while you still have an endless list of other stuff to complete. And don’t get me started about store managers and assistant managers, store managers are forced to work a minimum of 52 hours a week on maybe $600 a week salary, but if the stores falling behind then the store manager would be forced to put in 100+ hours on the same $600 a week salary. Believe me, when I first started as an associate my store manager had no assistants and had to put in 107 hours a week until he found an assistant. Now when I was promoted to assistant, they made me responsible for all the money and to make sure everyone was doing their part. I know it don’t sound like much, but when something didn’t go right it was my fault, I was virtually a store manager on $9 an hour salary. Every week it gets more and more ridicules, they keep cutting our hours that everyone can work and then they add more task to be completed. So in the end it’s always less hours and more crap to do: family dollar employees are only fucking human!!!

The manager hired best friend and is trying to fire all management to put her in management position even though she has been short on register and has several consumer compaints. DM does nothing about it.