We recently had A Fallas Paredes store open in March of 2011 I have been with the company since the start. I along with other team members got that store ready. From the start I knew that there was going to be problems with Management so they call themselves. While setting up the store and getting ready for it's grand opening we did so much. We all had long days, but that was not the problem. The problem for me was after doing as much as we could and working as hard as we did the D.M would always end the day by Saying "be here tomorrow or we will find someone else." in a threatening tone. I had no problem with what he was saying, but us who bust are ass trying to get THERE store ready and after all that he has the nerve to threaten us. My Store Manager was great, but then left the company after about 2 months due to his own problems with the company. Are new store manager is were the real problem starts. I have never been the type to start problems especially in the work place. My store manager seems to always pick on me. At first I would let it go. Then one day she had a talk with me saying that a few employees and I were talking about her in the break room on our lunch, and she said " if you have anything to say, say it to my face" I told her i would and what angered me was that I was not even in the break room on my lunch. I had left to eat. Then as time went by she started to make bad comments about my work not just once or twice but all the time for everything from the way i swept to the way i throw away trash to unloading the truck. It has seriously became ridiculous of what she will come up with next. She has violated my meal and break time more than once. But the she makes us initial saying that we took are breaks because if we don't then we won't get paid...what??? She also had a talk with me because i said another employee has good hours, and i didn't even say it in a bad way, but she made it as if it was a major problem . Another employee has also noticed that she picks on me non-stop and she has brought it to my store managers attention and she denied it all. Every time that she has a "talk" with me she always starts by saying I'm not your old store manager (reminder he has not work with us for over a month) and because she always brings him up in any discussion she has with me leads me to believe that she is discriminating against me because im gay. I say this because my old store manager was also gay and to her he is still relevant even when he is not part of the company...i don't get it. She has even gave my hours to someone else the night before i was suppose to go in having our key holder call me and tell me she found someone else to come in. She has locked us in the store for 2 hours with out pay. She has made us work in complete dark with one one tiny spotlight for us to see. I have tried calling HR but there never able to be reached. I left now about 4 different voice mails to 3 different phone numbers. This company I must say needs to step up there game. I am still going to try and get a hold of HR, but it does feel impossible... I just needed to let it out.

On December 24, 2009 I went into the store and brought some jeans and other things. When I returned home I realized that thr censors was still on the jeans. So on the 26th of Decmber I went back to take them to the store and she wouldnt take the censors off because there was no receipt. If you are giving them as gifts you dont give them the reciept. She refused to take the censor off. I will never again shop at that store.

I have been with this company for over 7 years. Then they decide to fire me for reasons that they say are not meeting company standards. I have never had a problem with my managerial skills...all of a sudden they decide it's time for me to go. This company can get you in so many ways. Everything from taking your breaks, lunches and even enjoying a peaceful uninterrupted day off. It's quite impossible. Ohhh and did I forget to say CONFIDENTIALITY. You know and that sad part is, is that My D.M. said it was confidential when they gave me my 30-day probation period...My sister found out before I even got to tell her.
Now a days, these managers think that they can say anything to you and no one won't find out. But they are hypocrites for being the first ones to gossip with other managers... business that should only be kept between you, your manager and your D. M. All I'm saying is that they should be fair with other employees and there very own managers.

I applied on or before July 2008. I am a current Calworks participant and am seeking employment. My Social worker informed me that I was hired by Fallas Paredes as of July 29 2008. I contacted the supervisor of location I applied . She gave me human resources phone number and told me to speak with Maria Hernandez. After numerous messages and no respond. I spoke with Ofelia in the human resources department. I further looked for any given document that specified that I was not hired and she replied that in fact I had submitted an application but was not hired. I requested a document to show my worker and I showed her my Id and social security card.She refused to provide me with a written statement. My only purpose is to avoid being sanctioned for failing to comply with appropriate documents that were given to the state of California. I believe that a week is more than sufficient time to gather or locate my application. Thank you once again for taking the time to resolve the issue addressed. I need a document that states the rejection or acceptance of my application as soon as possible my deadline was on Wednesday November 19, 2008. I tried everything even speaking with the supervisor in human resources.

On November 30, 2007, my daughter and I visited Fallas Paredes located: 5428 Walzem Rd, San Antonio, Texas 78218. After we chose our items we proceeded to check out. A cashier gladly checked us out at register number 2. My daughter gave the cashier her USAA card and showed her active military identification. The register began counting from 90 until it reached 1. She swiped the card as debit and as credit. She then called her manager Rudy Ramos to assist her. Mr. Ramos quickly came to the register and began swiping my credit card. After 3 times Mr. Ramos turns to my daughter with his hand on his hip and says, “Do you even have any money in this account?” she replied “Yes.” Mr. Ramos continued to swipe. Because my daughter thought Mr. Ramos was out of line for asking that question (“Do you even have any money in this account?”), she told him that she felt that he was rude and thought he should apologize for his poor customer service. Mr. Ramos instantly became defensive and said that he would not apologize because he was only doing his job. He said he didn’t think he was rude and felt no need to apologize to a customer who may be committing credit card fraud. My daughter informed Mr. Ramos that if he thought she was committing credit card fraud he could asked for identification. In the middle of their conversation, another customer told him he had no right to ask me a question like that because it was none of his business. He told her he was doing his job and that the conversation between he and my daughter was none of her business. He told her that she needed to shut her mouth or he, as the manager, will have her escorted out of the store. By this time I was startled that his human relation skills was this unpleasant, I ask my daughter to speak with the manager. He told her that he was the manager. She then asked to speak with his manager. He told us that he will get her number. As he walked away, the store manager walked up to the register and the lady he told to shut up began to speak to his manager. While she was explaining Mr. Ramos came back with the store managers (that we were speaking with) number. He put the papers on the counter and interrupted lady claiming the customer did not know what she was talking about and said he was going to explain what happened. The store manager asked Mr. Ramos to go to the back and told him that she would speak with him later; Mr. Ramos raised his voice and would not listen to his supervisor. He felt that his side of the story had to be told, by him and at that moment. Mr. Ramos spoke in a loud voice, overbearing manner and dominated the conversation between he and his own supervisor. The Store manager repeated his name and asked him to please go to the back so she could take care of the customers. Mr. Ramos would begin to walk away and turn back around towards us and start screaming “they don’t know what they are talking, she lying, and don’t you be talking to me like that.” After about five minutes of yelling from Mr. Ramos, he finally went to the back. Both the highly disrespected customer and I spoke with the manager and asked for a person to speak with to guarantee something was done about this incident. The store manager apologized to my daughter, the highly disrespected customer and I. I have decided not to come back to Fallas Peredes ever again. I had seen bad customer service, but never such poor management, appalling business ethics and malicious human relations skills.
Never in the state of Texas have I been treated so poorly. A new or an experience employer should not ignore effective customer service skills. It is every associate responsibility to create and maintain a comfortable atmosphere for everyone, respect each other and every customer, and place a higher value on a positive attitude.
I would like to know that this issue has been resolved. I hope that Fallas Paredes does not jeopardize it ethics, productivity and success by allowing Mr. Rudy Ramos or any other disrespectful and undisciplined associate go without being severely penalized for his or her actions.