EZinkjets.com
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Category: Services
Contact Information
United States
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EZinkjets.com Reviews
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June 27, 2007
Faulty products
I ordered 6 cartridges for my Dell printer, but ez inkjets sent me the wrong cartridges. Then, months later, they sent me the right cartridges, yet non of them worked. The first black and white was grainy, and finally stopped working altogether. The other black and whites did not work at all. The color did not work at at. The company changed its number twice. Now both numbers are no longer in use. I have sent numerous emails yet the company does not answer them. My contact person was named Sofia Valencia, when my initial cartridges were returned. Now she isn't responding to my emails, nor anyone else from this fraudulent company. They should be investigated, sued, and forced to refund those customers that they have ripped off. What a scam they are running! Put them out of business smb.!
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June 20, 2007
No refund!
I order an ink cartridge and received it, but it end up being defective. I returned the cartridge, but I did not receive a refund. Now, I am unable to contact anyone at the company.
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May 23, 2007
These people should be put out of business!
I placed an order on April 20, 2007, for 5 Ink Cartridges which was accepted via confirmation code the same day. The order was "Processing"
As of May 23 the order still has not been received. No response back from the company after repeated, yes repeated attempts. They totally ignore you.
I had to purchase cartridges at another store with a higher price eventhough I had placed the order in plenty of time.
These people should be put out of business.
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May 12, 2007
Take them to Local Small Claims Court
At the recommendation of the Federal Trade Commission (Everyone should file a complaint with the FTC), I took the company to Small Claims Court. The company sent a refund check that bounced. They now have until 05/24/07 to refund my money by US Postal Money Order. If they do not, by issuing a check they could not cover, they changed the complaint from Civil to a Criminal Court matter for Fraud and Contempt of Court. I will post an update. Court case does include the cost of filing as well as what you're owed.
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May 11, 2007
Cartridge on backorder never arrived!
I ordered 3 cartridges for HP printers. 2 cartridges arrived; the 3rd was on back order. After 2 or 3 weeks passed, still no cartridge. I sent 2 or 3 e-mails a week or two apart, and to date ... a couple of weeks later .... I still have not heard from this sorry company. In my last e-mail I asked for a refund and told them I didn't want the cartridge any longer. They have not acknowledged my e-mails with an answer. It will be a cold day in hell before I order from them again!!!
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May 10, 2007
Will not give a refund or reply to emails!
On 03/26/07 I ordered 2 cartridges 1 black and 1 color. I have never received the color cartridge or a refund for it. After I requested a refund for the black cartridge on 04/18/07, I received an email saying that my ordered had been shipped. I got the wrong black cartridge 2 weeks later. I sent it back. I have sent the company 7 emails and have not gotten a reply. Of course I have not received either cartridge.
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May 1, 2007
Bad company doing fraudulent transactions
In Oct. of 2006 I ordered two inkjet cartridges for my printer. With in 3 days they had charged my credit card. Four weeks later I received my ink, but they did not fit my printer. Sent both back as per the EZinkjets web site. Got e-mail conformation that they received the request for refund. Another 3 weeks later still no refund. Sent another e-mail with no response. Called customer service (now we are at Jan. 2007) they said they checked and had not received the ink back but the returns go to a different center wait two weeks and call back. Called back in 2 weeks - said rec'd - now my name is on a list for a refund check. Called back two weeks later--still on list. Now I am calling every week-still on list. Contacted my credit card co. and it is to late to do charge back. Now I can't get them on the phone... Guess I am out my money. This is a BAD COMPANY THAT IS DOING FRAUDULENT TRANS.
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April 25, 2007
Failure to deliver product
This is the second time I've had a problem with the delivery of my inkjet compatible cartridges. The first time, I finally got results after three attempts at contacting them. This last time, I ordered a large order on 2/21/07. I never received them, but they were VERY PROMPT on debiting my checking account. On 3/19/07 I sent an e-mail requesting fulfillment of my order. I made a second request on 4/9/07. Absolutely NO RESPONSE this time! So, I called the number they listed and got a recording with no options to talk to "personnel who didn't have the ability to answer my questions" even! I am so frustrated, that I will not be doing business with this company any longer. I have done business with them personally and at my office, and they will be losing a significant account between the two of us, as I do newsletters and programs for my church at home as well as using four computers at my office. It is SO FRUSTRATING. And after the first problem, they send out a message that they had had some delivery problems recently and to be sure and contact them if there were more problems! And who are you supposed to talk to? Computers don't answer!
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January 25, 2007
No refund / shipped wrong items!
I ordered inkjet cartridges and received the wrong brand. I returned the incorrect cartridges following all guidelines on the EZInkjet.com website. My mail receipt shows the items were successfully returned to EZInkjet.com but they did not replace the cartridges and did not provide a refund. After many months and many attempts to obtain a refund I have given up. They have my money and refuse to return it. Buyer beware.
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January 12, 2007
Never shipped ink order won't refund my money
I ordered ink from this sham of a company on November 02, 2006. I called and complained that I never received my order. They said they’re going to reship my order and I should have it in 7 to 10 business days. It of course never came, so I called back again and requested that they cancel my order and credit my debit card. They can’t do credits, they have to submit it to their merchant account and I have to wait for a check in the mail. I call every week and continue to get the same lame excuses that they have changed merchant banks and they will send my refund in a week. Today is January 12, 2007 and still no ink or refund. I wish I had read more about this company before I made my online purchase. This company is a scam….what ever you do don’t buy from them!
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