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Chefbuck
June 20, 2011
Fraudulent internet
Ezinkjets has a formidable website. Having made purchases from them about 7 times the past 4 years I felt quite confident in placing an order for printer cartridges and paying by CC on February 22, 2007. I immediately received an e-mail that my order was shipped 2/23/07, and should arrive within 7-10 days. It did not happen, attempts to get action from them has proven futile. E-mails go unanswered, phones put on hold. I am now pursuing refund from my cc.
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Struglleman
July 22, 2010
Stay far away from eZinkjets.com
I Sept. of 2006 I purchased the set of ink cartridges in good faith and followed ALL the companies directions- the cartridges did not work. I requested and recieved a Return Merchandise Authorization and returned the set of ink cartridges. I have tried since then to contact the EZinkjets company as to when I will get my money back (at least 20 times) and when I call their TOLL charge number I get a different person to answer the phone and a different answer as to why I have not gotten the refund. The last !0 calls I made to EZinkjets resulted in a computer generated answer that says " mailbox is full-goodbye". The EZinkjets company advertises that all purchases are satisfaction guaranteed 100% or refund of the buyers money. I think 9 months of trying to get my refund is MORE than anyone should have to put up with.
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Chagilliero
July 19, 2010
I have simply been cheated, and no one to recover the missing order
Ordered cartridges in October, received in December - but just half of the order. Phone number shown on website is fake, no one will ever answer you. Email and online messages - no one ever replies. No other way to contact them. I have simply been cheated, and no one to recover the missing order.
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Terone55
July 19, 2010
I ordered two inkjets from this company in October and I have never received them
I ordered two inkjets from this company in October and I have never received them. I have called the company more than once and cannot get through -- their voicemail is ALWAYS full. DO NOT ORDER PRODUCTS FROM THIS COMPANY -- OBVIOUSLY, I AM NOT THE ONLY ONE THAT HAS ORDERED SOMETHING AND NOT BEEN ABLE TO GET IN TOUCH WITH THEM.
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Sly
July 14, 2010
Have not been able to talk with anyone
On 12-31-2005 I ordered and paid for twelve (12) Lexmark Pre-Paid Mailer Refill Service envelopes, at $8.99 each for a total of $107.88 on order number 175304. There were two (2) other items on this order which I received on Feb. 04, 2006. I have not received the refill service envelopes. No one will answer the companies telephone number posted on the web site, and no one will respond to my many - many emails requested the items be sent or my money refunded..
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October 20, 2007
Empty cartridges sent
I received two HP color cartridges .. To my shocking surprise, after opening the packing I found out that one was completely empty with no even plugs on tanks. The second one, the yellow color was empty. I tried to contact the company, they don't exist anymore!!! How companies like this can get away with people's money unaccounted???
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August 20, 2007
Non-delivery of products!
About a year ago I started getting phone calls to my home number which is very similar to the number they published on their website. I stopped getting these calls about 3 months ago. Now I know why. They either went out of business or moved to another city!!!
If you have ordered from them, contact your local postal office and find out how to file a complaint since they were doing business via interstate commerce.
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August 15, 2007
No merchandise / no refund!
Ordered both color and black/white ink cartidges. After 4 weeks, no cartridges. I was told 3 times that the order was being shipped. After much complaining and multiple emails I was sent dry cartridges. Again I complained and was told to send them back and replacements would be sent. Finally they stopped answering my emails and you were not able to talk with a live person on the phone. Never received replacements and the company would not give me a refund. The internet company is now known as Inkjets5.com, so I suggest that you do not buy from them either.
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July 4, 2007
Never receive order
Ordered 5 cartridges march 29th, 2007. I never received them. I have called and called and sent several e-mails. Was told they were on back order. Also, i was owed a$20.00 credit 8 months ago; again i never received the credit.
Today is july4th, 2007. I still have not received my order. It's to late to have my credit card company give me a charge back. I have been doing business with them for 5 years. I have never had a problem before.
I have had it with this company. Do not do business with this company!!!
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July 2, 2007
Ezinkjets - why are they still in business?
And, how do I go about complaining to someone who can put them out of business?
Add me to the many chumps defrauded by ezinkjets.com. I ordered a multipack of cartridges using a code for a special discounted deal. It took them a few microseconds to charge my credit card, only a few more minutes to confirm shipment, and then no length of time has been sufficient to actually fill the order. The order was placed about nine months ago. My complaints have been largely ignored, and worse (they occasionally send a lie about either order fulfillment or processing my request for a refund). For the past month, they've failed to respond to any of my several dozen inquiries and complaints.
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