What a joke!!! FYI----DO NOT PURCHASE ANY ONLINE AUTO WARRANTIES---ESPECIALLY EXTENDED AUTO WARRANTIES!!! They do not cover anything that needs to be replaced...this company went out of business allegedly in Jan. 2010 without any notice...no other information...no customer service to contact...POOF!!! TALK ABOUT TAKING THE MONEY AND RUNNING-----LAUGHING ALL THE WAY TO THE BANK!!!WARNING------DO NOT TRUST THIS COMPANY FOR ANYTHING!!!BBB IS ON THIS CASE-----LOOK IT UP!!!LOST MANY THOUSANDS OF DOLLARS ON TWO DIFFFERENT VEHICLES WE PURCHASED WARRANTIES FOR!!!