They were my best friends until they got my deposit. Then the rep I was dealing with was very unresponsive to the questions I had leading up to the day of the move. When the movers came, I had to pay an extra $600 than I was quoted.
On top of that throughout the entire process leading up to the move I made it clear that I needed my belongings delivered on 9/1 and they said that would be fine.
When my furniture was en route they said they would not be able to be there until 9/5 so I had to sleep on the floor for 5 days.
I was clearly misinformed by the rep and her manager basically said too bad.
Now I am getting no response regarding the claim that I filed.
This company is the worse company I have ever done business with and they are very unethical, unresponsive and have no regards for the consumer's needs.
