I had a horrible experience with Expediant Van Lines as well. In addition to more than doubling the cost of their initial quote (from $1, 047 to $2, 850 upon arrival at my space), they also "lost" a 52" flat screen HDTV, valued at $3, 500. Finally, when I did process my claim for lost items, they offered to compensate me $72 based on the weight of the TV.

Beware of the Compensation Offer, as it states "Including in The Terms and Conditions of this Agreement are to remain confidential and no further claims, complaints, statements or other action may be taken or reported to any state, city, government, insurance, consumer group, public media organization, internet website or credit card agency" I did not accept this compensation as it it was rather ridiculous in its compensation and stipulations. I am possibly looking at further legal actions against this company.

If you want to file a complaint, you can visit www.protectyourmove.gov and register with the U.S. Department of Transportation Federal Motor Carrier Safety Administration.

Also, you can file a complaint with the Better Business Bureau at www.BBB.org although Expediant Van Lines already has a rating of "F"

I CONTRACTED WITH EXPEDIANT AFTER CHECKING THEM OUT WITH THE BBB, I SAW NO REASON NOT TO HIRE SO I DID, I DID NOT SEE THE COMPLAINTS UNTILL WAY AFTER WHEN IT WAS TO COSTLY TO NOT USE THEM. BUY WAS I WRONG, I PACKED, WRAPPED AND SECURED ALL MY OWN STUFF AS IT WAS GOING FROM STORAGE UNIT TO STORAGE UNIT. WHEN I GOT MY STUFF THE THREE ANTIQUE NON-REPLACEABLE FURNITURE WERE BROKEN AND A DESK HAD TWO DRAWERS MISSING, I WAS ALSO MISSING A RUG. IT TOOK THREE WEEKS FOR ME TO FINALLY GET TO WHERE I COULD FILE A COMPLAINT, HOW DO YOU TELL YOUR 80 YEAR OLD FATHER THAT THE DESK HIS DAD GAVE HIM WAS DESTROYED.

I hired moving company to move stuff down south form new york, stuff is missing in order to put stuff together you need and damged.fiarly new things damged with cracks

We contracted these movers for our daughters move from MA to CA. They arrived four hours late to start the packing process therefore we had to pack most of it ourselves. They also hit us up for a tip right away. After placing our things in storage they doubled the price of the move. Then they kept changing method of payment of cashier's check to postal money orders.
To top all of this off they charged us extra for the flights of steps which they said was included in the original price. When the items arrived, they were damaged beyond belief. Some of the damage looked deliberate. They shattered the side slats of the futon, broke the glass on the side table, bent the leg of a bistro table so it would no longer stand, took a sliver out of the coffee table, and her new vacuum arrive in several pieces. Many of the boxes looked as if a sledge hammer had been taken to them because they were taped all the way around to hold them together. There were numerous other breakages I will not go into. My daughter was devastated by the condition her things were delivered in especially since she is just starting out and these items were less than 3 years old. Their answer to our complaint was that these were normal damages incurred while moving. The offered a paltry sum as compensation. The amount will not even pay for one item to be replaced. Companies with these kind of unethical practices should not be allowed to even advertise on the internet.

Originally I chose Expediant because they were nicer on the phone and gave me a lower initial estimate than other moving companies (although it increased quite a bit once I had no option of switching companies). I was promised that they would arrive at 9:00 AM on my move date, but come move date they didn't show up until 1:00 pm. They tried to charge me for blankets, even though I'd been told blankets would be included for free. They also wanted to charge me for stairs. Their policy is that one flight of stairs is free, but more than that costs extra. I lived on the second floor, one flight up. However, they have arbitrarily defined a "flight" as 8 steps, making them say that, although I live one floor up, that's multiple flights of stairs. They finally agreed not to charge me for stairs provided I agree to generously tip them.

Their policy is that, once you ask for your stuff to be delivered, it will come within two weeks. I requested my stuff at the end of August, expecting it by mid-September. However, it didn't show up until mid-October, and only after many phone calls on my part to track it down. Every time I spoke with them they didn't know where it was (Colorado? Los Angeles? New York?), and would say things like "I don't know where the driver is. I've been calling but can't get ahold of him. Maybe you should try." They kept telling me to stop calling , that they would call me, but they never would. Once I was assured that the driver was finally coming, he still took 3 extra days beyond when he was supposed to arrive, never calling me.

The final results: I got most of my stuff, but much of it is broken, some things were mysteriously taken out of their boxes, and one box (interestingly enough, the one containing my STEREO), is missing. My stuff was extremely well-packed (by me), so clearly these movers were throwing the stuff around, probably even trying to break it.

These guys were HORRIBLE to deal with, and you should NOT choose them to move your stuff.