I have tried several times to reach [email protected] and have never received a reply. They say you can return the product, but it appears, I will have to do so via credit card, since they do not reply. The-mail address is clearly printed on the bottle of tablets. I believe this to be a fraudulent co. I believe this company is also known as Exclusive Health Productcts.

ordered goods on the7 sept they have not arrived after 2 weeks

Ordered product from website on 05/09/08 and my credit card was charged, of course. Product never arrived and phone calls go unanswered - automated voice says all lines are busy - can't get to them on website, either. Seems it is only good for information and ordering.

Hi everyone,

My name is John, and I'm an office manager for Exclusive Health Products. I'd like to make a few points regarding the negative posts I've seen on this site.

First, the testimonials on our sites are all from real, verifiable customers. Obviously we can't divulge personal information but if ever legally required to do so, we could provide full names, address' and phone numbers for every testimonial on our sites. I compile them myself every month.

Second, the term "scam" is loosely thrown around on anonymous message boards. Shipping problems we encounter are usually a result of customs issues for international orders. This is rare, and we typically rectify these issues quickly. However, we have no control over individual customs stations holding and inspecting our packages. Domestic shipping problems are extremely rare and are always rectified immediately.

Skepticism is often natural when ordering herbal supplements, as is ordering online in general. Then when the product does not work for someone, it is immediately dismissed as a scam. I assure you our products work for thousands of people. In some cases, they do not, and those people take advantage of our money-back guarantee.

If you are dissuaded from trying one of our products after seeing a negative post on this site, keep in mind that most satisfied customers (although I have seen a few) have no reason to post on a complaint message board. Search any major corporate name on here and see how many hundreds of complaints there are. If we refused to use any company that has message board complaints in this day and age, we'd all sit home staring at the wall all day (unless we'd seen a complaint about the painting company.)

These are the facts. Every customer is important to us, and every testimonial is real. We offer an effective alternative to prescription medication, and our rate of refund return is under 4 percent. If you would like to try our products, please do so. If they don't work for you, we'll make it right.

Thanks,
John
Exclusive Health Products

I ordered Arthritis pain reliever on 10/31/07 and was charged on my credit card on 11/2/07. Today is 11/15/07 and still have not received it.