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nisuku
June 29, 2011
Rude Behavior
Recently I went to an Esso gas station to fill up air in my car's tires at Sheppard/Don Mills location in Toronto.
I had a very bad experience there with the Esso gas station staff.
When I used the air pump, I found that it was not working, and instead, the tires got deflated.
When I went to tell the Esso gas station staff, instead of listening to what I was saying, I was offered $1 (which I put into the air pump) and I was interrupted.
All I wanted to tell was if for some reason the air pump was not in operation, they should have told/warn me about it before I started to use it.
I then went to another gas station, where I found a sign displaying the "pump not working".
Then I went to Canadian Tire, where the staff helped me fill the air free of charge.
Definitely, the behavior of that Esso gas station's staff is rude. I may not go to that location again.
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October 24, 2008
Smoking at Gas Pumps
I finish gasing up and notice that two guys are chatting on the other side of the gas pump -- and smoking!! I tell the attendant inside that this is very dangerous, especially given they are smoking within 5 feet of two gas pumps ...and my 2 year old daughter is strapped in the backseat of my car...should anything ever happen. The attendant asked me what I wanted him to do? I replied that telling them not to smoke beside the gas pumps would be appreciated so that my daughter would not be in harm's way. A flurry of abuse erupted from the attendant who finally complied with my request. His great insight was that he had never seen a gas station catch fire due to people smoking around the pumps -- Exactly genius, that's because every other gas station does not let its client smoke at the pumps...only you!
Thanks Esso Canada for providing no means to register a complaint. Does it take a gas station to blow to get you attention?
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