DO NOT BUY INTO THESE TV COMMERICALS. I DON'T UNDERSTAND HOW THEY HAVE GOTTEN AWAY WITH WHAT THEY DO. IF YOUR IN THE MIAMI/FORT LAUDERDALE AREA YOU WILL DEAL WITH THEIR COMPANY REP NAMED ''CARLOS VARQUEZ''. I MAY HAVE HIS NAME SPELLED WRONG. I PAID IN ADVANCE (BIG MISTAKE) AND WAS TOLD THAT THE CARPET WOULD BE INSTALED THE NEXT DAY, IT WAS. IT LOOKED GOOD. BUT NI'VE HAD TO VACUME IT EVERY DAY FOR THE LAST 8 WEEKS, STILL THREAD OR FABRIC COMES LOOSE. BUT I CAN LIVE WITH IT (WHAT CHOICE DO I HAVE). I BOUGHT VENITIAN BLINDS, AND WINDOW TREATMENTS AS WELL. I AM STILL (8 WEEKS AGO) WAITING. DON'T WORRY ABOUT THEM KEEPING YOU IN A LOOP, THEY WON'T. I HAVE DECIEDED THAT I HAVE TO DRIVE TO MIRAMAR FL ON MARCH 30 AND SWEAR OUT A WARRENT AGAINST THE COMPANY. I ALSO NEED TO GO TO MIAMI AND SIGN A COMPLAINT AGAINST "CARLOS" FOR THEFT. THIS IS THE KIND OF COMPANY YOU WILL BUY FROM. SOUNDS GREAT, THEY COME TO YOUR HOUSE, HELP YOU PICK OUT THE PRODUCTS, INSTALL NEX DAY, OR IN TWO WEEKS. TRUST ME ON THIS ONE, CALL A COMPANY FROM YOUR LOCAL AREA, GO TO LOWES, OR HOME DEPOT. DO NOT BUY ANYTHING FROM EMPIRE. THERE TV ADS ARE HOGWASH. LEARN FROM MY MISTAKE