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Rod Valencia
January 12, 2011
Money Transfer Missing
During the month of October 2010 I tranferred AED5, 000 from my EmiratesNBD account to my AMEX card in Australia using the web tool offered by the same Bank to process the transaction on-line. Having used the on-line service successfully in the past, I thought that this should be a routine/easy/no problem transaction. Unfortunately I was wrong, the AED5, 000 'dissapeared': AMEX says that they haven't received the money and EmiratesNBD Customer Service after three months and at least 15 e-mails insist that the transation was susscessful but they don't show me evidence from AMEX that they receive the money and they refuse to contact AMEX to clarify the issue.
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DKSingh
October 28, 2010
sattlement of loan
Dear Editor,
I had a personal loan from emirates bank before the merging of emirates bank and NBD bank. Then almost 3 years back I transferred my current account to ADCB bank, resulting, ADCB bought out all my dues/loan from emirates bank . Now after this big time gap, I am getting threatening messages from emiratesNBD to pay my loan amount which is overdue as per the SMSs recieved. I have got the photocopy of origenal documents from ADCB bank, these are copy of manager's cheque, a letter from ADCB for settlement of loan and NOC from emirates bank to ADCB, after receiving the loan amount bia cheque. I have circulated all these documents to various departments and offices of emiratesNBD, including their collection department office in deira as well as in sharjah, but till date I am getting all these threatening messages. I am quite helpless and in distress.
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