emerald lux electronic cigarrette

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Category: Services

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Ohio, United States

EmeraldLux.com

emerald lux electronic cigarrette Reviews

shimba March 14, 2011
misrepresentation in advertisement
The EMERALD LUX company advertised their product for
Free and only pay shipping and handling. When I received the product I was informed of a trial period and would be charged $99.00 to my account after the trial period. They do not tell you the trial period starts on the day they recieve your request for their product. On the day I recieved the e-cigs the trial period was already done and my account had been charged $99.00. I phoned them to let them know I would be sending them back and to refund my money. They said they could not give me a refund and would have to cancel by mail since it is a club. There was NOTHING about this in the ad.
The problem became worse since they had already sent filter refills with another charge to my account of $60.00. I am currently working with my bank in the dispute process. When I recieved the refills I immediatly returned them and have not recieved a refund of any of the charges.
Please do not be tempted by this Scam. I have had to cancel my debit card and have a new one issued to prevent more charges. I am still working with the bank to rectify the situation. It has been months lots of paper work and I am still trying to get my money back in my account!

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