I entered into a Purchase and Sale agreement with a pre-qualified purchaser who wants to buy my house.

We requested a Payoff amount from the lender EMC. Normally, the bank or servicer will provide a payoff figure w/in a couple days. This company has not after 60 days. They don't return phone messages. Telephone calls are mysteriously disconnected.

I know it sounds unbelievable. One would think that in these times a financial institution would be jumping at the chance to get paid...maybe a loan at 6.85% is too good to let go these days?