I am due a rebate check for $100.00 my rebate no is
23411610 my phone number is 2392619147-815
I live in the United Kingdom and will be back in Naples Florida on 16th November can you please let me know what has happened to my rebate check that is now overdue
I await your advices as soon as possible
Eileen Lane
[email protected]

I signed up for Embarq internet service back in April 2009 and was suppose to receive a $75.00 pre-paid debit card for signing up. I called Embarq after a month had passed and they told me I had to have the service on for at least three months. After the three months had passed, I called back and they told me they would send the card. I still have not received the debit card and I have called once again and they have trouble trying to pull up the information. I spoke with someone today and they told me that the cards were on back order and I should receive it around November. If you are going to give out a promotion, then you should honor it. If not, that is considered to be false advertisement.

I am sick of Embarqs internet service. They steal my homepage and replaced google with theirs. I hate their lame green looking search engine.

I have been having problems getting the phone bill strighten out. I feel you have to many fees added to my bill. After all I just have a unlimited long distance that started out at 10 dollars a month and is now 14.00 dollars Local fees are for servise charges which came to 10.48. I paid two so called amounts of 37.44 on 8 June 2009 and 30. 98 on 14 June 2009. Still you charge me a 5.00 late fee when I thought I paid you the total amount even I dont think you are right. What is this thied party provider? I dont remember it was on my other bills. To be fair my bill should not come to much more 14.00 and 10.oo for local. If I caint get a decent answer from you t hen I will change my account. I am not happy with all the hiden charges you have added to my account.

I singed up for Embarq High Speed Internet and Phone Service after I got about 5 flyers in about two weeks, so I decided to give it a try, since they were offering a $300 or $150 prepaid mastercard and a $25 restaraunt gift card, I figured it would be like getting two months free, now my plan was not to free load, but as they stated get $150 gift card. so after I get all hooked up I called them back like the sales rep told me to do (Michelle M30), and after talking to a customer servcie rep (jimmy LPN) told me I was not going to get it, and there was nothing they can do, so I informed him I wanted to speak to a supervisor, at first he would not let, instead he put me on hold and came back on a few minutes later and offerd to send me out a 2 wire modem with built in router, I was thinking about it untill he started another sales pitch which to get what was owed to me or equal value I had to sign up for more services, and told me to even have that modem I MUST have the extra services, I informed him I would pass and wanted to speak with that supervisor (Yonya KOI) and she stated that was correct, Iasked her why wasnt I told when I singed up I was not going to get the promotions she told me she was not aware and I should of been told. she then tries to straight up SELL me the modem, and if I bought it there would be no extra service needed. but wait I tought you had to have the extra service to get the modem...
this wouldnt of been a problem if I was told at the get go, but if they cant live up to end of the deal, then why should I?