I want a refund for charges of electronic fax charges charged to my telephone. I have a cancellation from an operator for this. She said she could only award me a refund for the last three months. These charges go all the way back to October 2010. The cancellation # 8393045. I want a refund for the remaining charges. My name is Judy Soja. 29 Hillside Ave, Chicopee, MA 01020. My daytime phone is 413-532-1803. The charges for electronic fax service was never ordered. I would appreciate your immediate attention.