Signed up for 14 day trial of EAuctionSuccess kit for $1.95. On the 11th day of a 14 day trial I cancelled both by e-mail and phone and got a confirmation cancellation number from the person I spoke with. Three days later the $59.90 charge shows up on my account anyway. I called and they said that this happens all the time because people do not read the terms and conditions. I reminded her that I had cancelled according to the terms and was charged anyway. "We will look into it." The kiss of death when they say that.