I tryed the number that was give in the email that was sent when I signed up and was directed to a web site that I now am at with now way to cancel it however I called my bank that I used to pay the 1.00 fee and they gave me this number to the charges I did reach Melinda and was able to cancel it in time but some may not be so lucky with number this is a working number that you are able to talk to a live person at number is 1-866-336-9634 hope it is working when u read this. Also if not working try calling your card holder see if they have a number.