Dunkin Donuts

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(207)
Category: Lifestyle

Contact Information
Market East, Philadelphia, Pennsylvania, United States

Dunkin Donuts Reviews

Planshe72 February 8, 2010
Terrible place to eat at
I visited your Dunkin Donut in Morrisville on Davis Drive past Satruday around 11:45 am. I ordered a couple of sandwiches and two cups of coffee. I found my coffee absolutely watered down to the point I had to throw away mine and my husband's cups. Another thing I dislike the most is that you can not add fixings yourself. They ask you and make your coffee inside adding creamer and sugar. Last time I was there they added too much creamer for my taste and I had to throw away that cup too. I don't know how long can I keep testing them. I rated your coffee very high at one time but I am not taking my chances with my mornign cup any more. It is not the same as before.
Crusov February 2, 2010
Filthy and poorly run
I have been to many Dunkin Donuts over the years but never have I been to one as poorly run and dirty as the one on SR 54 in New Port Richey Fl I think the address was 7635. The employees were not helpful, there was garbage and food all over the floor, every table was dirty and even the ice cream on the baskin robbins part was gross and contaminated looking. The raspberry ice cream actually had an ice cube dropped in the top of it that looked like it fell out of a latte of some kind. It was brown. I waited for a while for help while 8 employees were working, was ignored and finally left. The place where sandwiches were being prepared was covered in many seeds from bagels. I watched a girl prepare a flatbread right on top of the seeds. Are you aware people have allergies to some of these seeds? I personally think Dunkin Donuts is the best coffee ever but would never recommend any one to go to this store again. Filthy and poorly run. Someone needs to retrain these employees.
Karen Howard January 27, 2010
bad gift cards
When you buy gift cards there WATCH OUT! They give you a receipt and a card but they do not give you the card that is acticated. Instead, they take your money and give you a card that is not activated. I have the receipt given and the card and the last number is off by one digit.
cookiepie January 26, 2010
rude employee
on jan 15th i went to dunkin donuts, the employee valerie was was rude, had an attitude, and rushed me thru my order and gave me the wrong order, i had to drive all the way back to the store and get the right order
james durkan January 13, 2010
Never any decaf at store.
My daughters day care center is next to a Dunkin Donuts so it is convenient for me to pop in and get my cup of Joe each morning. However the store on Ogden and Cass Ave does not serve decaf. I have spoken to the servers about this and apparently the owner does not order decaf and anymore and forbids his servers to make decaf. I have been going in for the last two weeks and each time I go in the story is always the same, the owner did not order any decaf so he couldn't make any. I have stopped going in and simply go to McDonalds where they don't seem to have the same problem...go figure.
Grammybear124 January 11, 2010
Straws
I was in Dunkin Donuts on January 10, 2010 and I always drink my coffee and tea with a straw and so does my husband and daughter. All three of us had a horrible taste in our tea. We asked each other does this taste funny and we all replied yes. It tasted like lacquer. When we took the straw out of the tea and replaced it with one of our straws the tea tasted fine.

Where are these straws coming from and are they based with lead paint. They are orange with a stripe. They must have some sort of coloring in them to be orange.
Cherry Patel December 31, 2009
Illegal Hiring
I have been work in this Dunkin Donuts for last 1 and half year. This franchisee is owned by Indian.

As known to me, they have been hiring illegal immigrants (one with Social Security) for last 5 years. Even now, few of them are working here, with out social security.

My question is, I have heard that Dunkin Donuts' have a program called "Basic Pilot Program" to make sure no franchisee hires illigal workers. But it seems like a to-look-good rumor.

If Dunkin Donuts are strictly following the Basic Pilot Program, What action will they take to those franchisee hiring workers without social security ?
walid ashoor December 18, 2009
shortage
I live in Jeddah, Saudi Arabia. And every Friday afternoon i visit the Tahliya branch for donuts. Its very strange that every time i go there for glazed donuts they are always out of Glazed because they only make one tray of glazed in the morning and maybe another in the afternoon, at least this is my understanding. And to my surprise that glazed is available at Krispy Kreme at any given time of the day. Also, by the way KK is gaining ground and they are every where. So please do something about this. I want to go to my favorite donut shop, Dunkin Donuts, and find Glazed donuts at all times.
Bruce114 December 10, 2009
quality
Since the Dunkin Donuts franchised these stores, WHERE'S THE DONUTS? Not only are they stale, but don't have any on the shelf more then half the time. Unless you get lucky and they have a tray of assorted, BUT ONLY ALAH KNOWS WHEN THEY WERE MADE
WolD54 December 7, 2009
Long wait
I went to the Dunkin Donuts franchise in North Stonington, CT. as I do every morning. It took 6 minutes for the person at the drive thru to acknowledge me. Then another 8 minutes to get served.

I have switched to a different coffee shop which is farther from my home, and still saving time. I just wanted you to know. You may want to send one of your QC people to investigate this store. I have been a costumer of Dunkin Donuts for over 31 years, and hate to change my buying habits, but the service is a large part of any businesses re pore. Please contact me, and inform me of any actions taken.

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